This hotel is your average Hilton Garden Inn. If you have been in one built in the last 5-10 years then you've seen this one. The room was clean and comfortable, but not worth the jacked up price of $250 I paid during the Final Four in April 2011. The pool is about the size of your living room, so when the hotel is packed (as it was when I was there, the pool is a man stew). Also, if you have kids, keep in mind that with Houston's complete lack of zoning laws, there is a strip club RIGHT NEXT DOOR. This hotel is in the Galleria area, which is supposedly Houston's nicest shopping enclave. In addition, this city is so spread out that to get to Reliant Stadium from the Galleria takes about an hour and there are no cabs available for a return trip. There are also no restaurants within walking distance other than a cuban nightclub. In all, this hotel is average, but the strip club next door and the the city itself make a return trip unlikely.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
30 January 2012
Dear Final Four Guest,
Thank you for taking time to share your comments and write a review! It is true that our hotel is laid out similarly to other HGI’s, one of our brand's goals is consistency and since HGI is a relatively new brand you’ll see that most of our hotels are laid out exactly the same. Our business travelers especially like this as they travel often and like to feel like they're staying at their home away from home – our guests don’t have to hunt down the front desk, or the restaurant, they know exactly where to go.
We’re happy that you found your room clean and comfortable and enjoyed being close to restaurants and shopping – our hotel is definitely in convenient location only ½ block from the Galleria!
As far as our rates, during city-wides such as Final Four you’ll find our rates to be higher than usual. Our hotel (even at a rate of $250) still provides the most value for your money as we don’t charge $20 for breakfast or parking, or $10 for internet each time you wish to get online as our competitors do.
I was very surprised to hear that you had such a hard time getting to Reliant for the game. I also went to the game and found that traffic was very light. It is true that our city (much like larger cities in the South) is spread out.. However, it usually does NOT take over an hour to get to Reliant, under normal circumstances it should only take about 10-15 minutes. Please keep in mind that during a city-wide and even with a 6 lane highway visitors can expect delays getting to the stadium.
We hope you’ll consider visiting Houston again! Thank you again for your review.
Warmest Regards,
Diane G.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC