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Holiday Inn Express Houston East – reviews, photos

2.5 of 5
11460 East Freeway (I-10 East), Houston, TX 77029
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Holiday Inn Express Houston East
Holiday Inn Express Houston East
Holiday Inn Express Houston East
Holiday Inn Express Houston East
Holiday Inn Express Houston East
Holiday Inn Express Houston East
Ranked #27 of 430 hotels in Houston
4.5 of 5 stars 11 Reviews
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11 reviews from our community

    Trip type
Traveller rating
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    2
    0
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Date Rating
Austin, TX
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Wonderful”
5 of 5 stars Reviewed 27 November 2011
1
person found this review helpful

We were traveling from Austin to Florida for Thanksgiving, booking hotels along the way as we got tired of driving. Our first stay was in Houston at the Holiday Inn Express, Houston East along I-10. It was wonderful. The room was clean, bathroom was clean, linens were clean. The bed was new enough to not be lumpy. The free breakfast was good and plentiful. Out of all the hotels we stayed at on our trip (4), this was by far the best one. We didn't stay at another Holiday Inn Express on our trip, but the next time we go to Florida, we will be actively looking for them.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask G P about Holiday Inn Express Houston East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose Arriaga, General Manager at Holiday Inn Express Houston East, responded to this review
28 November 2011
I pray that your trip and Thanksgiving trip went well. Thank you so much for choosing our hotel and for the awesome feedback. We strive to create a memorbale Guest Experience that will leave an Excellent impression about our hotel. I am pleased to hear that we accomplished this goal during your visit. Please come back and see us soon and have a wonderful Holiday season! - Jose Arriaga, General Manager
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Rigby, Idaho
Top Contributor
74 reviews 74 reviews
Reviews in 53 cities Reviews in 53 cities
30 helpful votes 30 helpful votes
“Good location”
4 of 5 stars Reviewed 7 August 2011

This HIE is very typical of what you will find at most of the brand's properties. It isn't brand new, but the management has done a good job of keeping things fresh and nice. The A/C worked well and my room was always cool. Internet access was wired or wireless, and fast. The bed was comfortable. My room had a really big HDTV, with a half dozen or less channels in HD - the rest SD. Breakfast was your typical HIE, which is identical at just about every location: not bad, but not great (good cinnamon rolls, but eggs are reconstituted and bacon is paper-thin). The location was perfect for my stay. You have a movie theater just across the parking lot, many restaurants very close, and easy access from the interstate.

Stayed August 2011, travelled on business
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Ask ajnuff about Holiday Inn Express Houston East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose Arriaga, General Manager at Holiday Inn Express Houston East, responded to this review
8 August 2011
Good Afternoon,

Thank you so so much for choosing us as a home away from home. We truly appreciate your business. I am delighted to hear that your stay met your expectations. I pray that you can visit us again sometime in the future. If you ever need anything, please advise. Have a great rest of the summer and hope to see you again soon!

Jose Arriaga, General Manager
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Calgary, Canada
Top Contributor
64 reviews 64 reviews
Reviews in 49 cities Reviews in 49 cities
35 helpful votes 35 helpful votes
“good, Holiday inn Express is usually great”
5 of 5 stars Reviewed 20 March 2011

weird location behind a tire store but the hotel is more than OK
business center
restaurants around the hotel
nice rooms
free water bottles in your room
good breakfast

  • Stayed March 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by johnnycalgary for Houston
Ask johnnycalgary about Holiday Inn Express Houston East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose Arriaga, Manager at Holiday Inn Express Houston East, responded to this review
26 July 2011
Hello, Thank you so much for the awesome feedback. We are delighted that we were able to fulfill our service promise of exceeding your expectations. We look forward to having you as our guest again soon.

God Bless,

Jose Arriaga, General Manager
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Aberdeen, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Superb Service and Value For Money”
5 of 5 stars Reviewed 12 October 2010

I cannot fault this hotel in terms of value for money, cleanliness and quality of service. The girls who worked on the front desk were super helpful, friendly and courteous - nothing was too much trouble and they were a joy to speak to. In fact, they went over and above my expectations when my taxi didn't arrive to take me to work and they arranged for their lovely maintenance man to take me in his pick-up - hows that for service that exceeds expectations?!!

The rooms were exceptionally clean, the pool was nice and clean too and the housekeeping staff were very friendly and helpful too.

The only downside for me was the location - it is in an isolated area and if you don't drive, you have to rely on taxi's which are expensive and don't always arrive on time. If you are staying there, make sure you go to the Saltgrass Steak House - yum yum!

This is a shining example of superior customer service and value for money - well done to all the staff at the hotel - you are fabulous!!

  • Stayed September 2010, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask HJaffrey about Holiday Inn Express Houston East
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Jose Arriaga, General Manager at Holiday Inn Express Houston East, responded to this review
3 November 2010
We are truly Excited to see our hard work paying off through your Experience. Your business is valued and we look forward to having you as our guest again soon!
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Gonzales, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great for a Stop-Over”
5 of 5 stars Reviewed 5 August 2010

We stayed one night on our way to San Antonio. It appears new, very clean, and comfortable. To our surprise, the room was very large with two queen beds. The breakfast was ok (free so no complaints), had several items to select from. Would look to stay again at this hotel while visiting Houston or as a stay-over again.

  • Stayed July 2010, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask CFek about Holiday Inn Express Houston East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose Arriaga, Manager at Holiday Inn Express Houston East, responded to this review
16 September 2010
Thank you so much for the Great review. We truly appreciate having you as our guest and we look forward to seeing you again soon! May God Bless you and keep prosperity in your direction.


- Jose Arriaga, General Manager
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Additional Information about Holiday Inn Express Houston East

  • Holiday Inn Houston
Address: 11460 East Freeway (I-10 East), Houston, TX 77029
Price range (per night):* INR5,648 - 10,848

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