Staff was poorly trained, water was luke warm, breakfast met the spec but wasn't very good. Lots of other hotels in the area. I won't be back. Try for a Halliburton rate if you do need to get in here.
- Hampton Inn Houston
- Houston Hampton Inn

Staff was poorly trained, water was luke warm, breakfast met the spec but wasn't very good. Lots of other hotels in the area. I won't be back. Try for a Halliburton rate if you do need to get in here.
There was only one problem with the hotel.......the sleep was not the best because of how loud everything was out in the hallway. Between the doors slamming, people walking up and down the halls and people in their rooms, the walls seemed paper thin. However, considering the price of the rooms, especially since in was near the Galleria (all the rage in Houston), it was worth the inconveience of the sleep. The breakfast included with the room was not bad, some items were terrible, but that is to be expected with a continental breakfast. The hotel was friendly and clean with a great location overall for Houston. I would rate this a 3.5 if I could, but since I can it gets a bump up to a 4.
Hampton Inn hotels are usually cheaper, so I was a bit surprised to pay as much as I did, especially since there are hundreds of hotels in the Houston area. However, the rooms were nice, the service was good and the staff were very friendly. Internet access was free -- excellent! -- but somewhat slow (didn't matter whether I tried the wired or wireless connections; both were not optimal).
This Hampton Inn is excellent. The room was clean, the staff very professional, and the location good (near shops and restaurants). The breakfast area was very neat and clean and the food well presented. This property is new and needs to have better directional signs. It is located on back from the service road hard to see until it is passed. A sign at it's approach road from the service road would be very helpful.
This is my second stay at this hotel and definitely will be back to this hotel. I like the location because it's close to many restaurants (although not within walking disctance), but only take 5 min. to nearest restaurants and groceries. There are many Asian/Chinese restaurants nearby and supermarkets. The room itself is very nice. It's very roomy and just a bit above regular Hampton. The breakfast buffet is just pretty standard. I didn't get a chance to use the pool nor exercise room.
The hotel is also close to Beltway 8 and easy to find. I will definitely be back to this location again.
If you own or manage Hampton Inn & Suites Houston-Westchase, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.