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Residence Inn Houston Northwest/Willowbrook – reviews, photos

3.0 of 5
7311 West Greens Road, Houston, TX 77064
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Residence Inn Houston Northwest/Willowbrook
Residence Inn Houston Northwest/Willowbrook
Residence Inn Houston Northwest/Willowbrook
Residence Inn Houston Northwest/Willowbrook
Residence Inn Houston Northwest/Willowbrook
Residence Inn Houston Northwest/Willowbrook
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33 traveller photos
Ranked #100 of 430 hotels in Houston
4.0 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    17
    10
    2
    2
    0
Date Rating
Houston, Texas
1 review
“Awesome place to stay”
5 of 5 stars Reviewed 10 March 2011

I have been travelling to US from September and I am making sure that every stay is in Residence Inn. The way they treat their guests and the hospitality shown is priceless. Manager Martha and her colleagues are well trained on treating guests. I will be travelling again in May and I will come back to Residence Inn for my next stay too.

Cleanliness and the service provided to guests are really great. There is a lot of care taken by Martha's team to keep their guests happy and they are available 24X7 for any difficulties we face. Rather I should word it saying they treat theirs guests as friends and help them.

I would recommend this hotel for its hospitality and amount of service provided.

  • Stayed February 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
willowbrookri, General Manager at Residence Inn Houston Northwest/Willowbrook, responded to this review
10 May 2011
Thank you so much for the wonderful comments! Glad you enjoyed your stay!
-Martha
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Houston, Texas
1 review
“Great Staff”
5 of 5 stars Reviewed 26 January 2011

The staff is very friendly and greeted everyone with a smile. The rooms were very clean and the layout was awesome. The pool, exercise room and laundry facilities were all working and in great condition. One of the perks of this Hotel is the daily breakfast, and dinner is served 3 days a week. I will stay at this Hotel next time i visit this side of houston.

Stayed January 2011, travelled on business
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Ask aundreyr about Residence Inn Houston Northwest/Willowbrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
willowbrookri, General Manager at Residence Inn Houston Northwest/Willowbrook, responded to this review
10 May 2011
Thanks for your review and recommendation! We appreciate you taking the time to share your comments!
Martha Hicks
General Manager
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houston
1 review
“wonderful place”
5 of 5 stars Reviewed 5 December 2010

You cant find a freindlier group of people and oh so helpfull .rooms are great and so clean

  • Stayed December 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bryanstw7 about Residence Inn Houston Northwest/Willowbrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Contributor
20 reviews 20 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Nice location, clean, comfortable and close to shopping mall”
4 of 5 stars Reviewed 29 November 2010

This hotel and location were perfect for us. The room was quiet and clean. The kitchen had everything we needed (cups, glasses, plates, microwave and dishwasher) to warm up Thanksgiving leftovers. It had nice blackout curtains so we could sleep in. The breakfast had a great variety of items, perfect for the big eaters as well as for the weight and health concious too. It is right across the steeet from a nice mall. It met all our needs and expectations.

  • Stayed November 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask SolymarBQ about Residence Inn Houston Northwest/Willowbrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
willowbrookri, General Manager at Residence Inn Houston Northwest/Willowbrook, responded to this review
10 May 2011
Thanks very much for your review! We appreciate your comments and are glad to know you were able to get the good night’s rest you needed!
Martha Hicks
General Manager
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Munich, Germany
Senior Contributor
22 reviews 22 reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
“Good stay”
4 of 5 stars Reviewed 13 November 2010

Everything was quite ok

  • Stayed November 2010
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask SuchANiceCouple about Residence Inn Houston Northwest/Willowbrook
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Additional Information about Residence Inn Houston Northwest/Willowbrook

  • Residence Inn Houston
  • Houston Residence Inn
  • Residence Inn Houston Northwest
Address: 7311 West Greens Road, Houston, TX 77064
Price range (per night):* INR7,158 - 14,539

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Residence Inn Houston Northwest/Willowbrook
7311 West Greens Road
Houston, TX 77064
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