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BEST WESTERN Fountainview Inn & Suites Near Galleria – reviews, photos

2.5 of 5
6229 Richmond Avenue, Houston, TX 77057-6211
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BEST WESTERN Fountainview Inn & Suites Near Galleria
BEST WESTERN Fountainview Inn & Suites Near Galleria
BEST WESTERN Fountainview Inn & Suites Near Galleria
BEST WESTERN Fountainview Inn & Suites Near Galleria
BEST WESTERN Fountainview Inn & Suites Near Galleria
BEST WESTERN Fountainview Inn & Suites Near Galleria
Ranked #169 of 430 hotels in Houston
4.0 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    7
    5
    1
    3
    2
Date Rating
Halifax, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Great Value and Convenient Location”
5 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

This hotel is conveniently located close to the Galleria area and easy to get Downtown from. I had considered staying downtown for this trip, but this hotel was about 1/3 the cost of other hotels and provided lots of great amenities. Like all Best Western properties, it had a fantastic buffet breakfast included in the rate. The BW rewards program had a special promotion going on at the time and I got a lot of points for a 4 night stay.

Room Tip: The right side of the building has no view to speak of. Ask for a room overlooking the pool.
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  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Vicente, SP
1 review
2 helpful votes 2 helpful votes
“frustrating”
1 of 5 stars Reviewed 19 November 2011
2
people found this review helpful

I was in room 103 in the first night and I was attacked by bedbugs, in the morning I killed 2 bugs over the bed and showed in the front desk, they changed me to room 334 and the bites continued, but not as much as in the previous room. It was a terrible experience, I´m allergic and suffered to much because of the bites.

  • Stayed November 2011, travelled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Lucia S about BEST WESTERN Fountainview Inn & Suites Near Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwfountainview, Manager at BEST WESTERN Fountainview Inn & Suites Near Galleria, responded to this review
21 November 2011
Dear Ms. Suoza,
I apologize that you experienced bites during your 6 nights stay with us. Apparently, you claim that you were likewise bitten by "bugs" in the 334 wherein you stayed and slept for 5 nights. I spoke with you personally on your 2nd day of stay also have seen/met you in the breakfast area and lobby with the duration of your stay but I never heard you say anything nor brought up any concerns during those times. Likewise, when you checked out, I likewise saw you but again never said anything. I sincerely feel that no one can stay in a room with bed bugs for 5 whole nights.
I also apologize that nothing in our breakfast items meet your specific diet - since you mentioned to me that you cannot eat anything that is hot. I remember asking you if I can get you anything in particular but you responded by telling me that you will take care of it.
I had the second room inspected and I am pleased that it is not infected at all. Thank you and again my sincere apology.
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surrey bc
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Fantastic Staff & Great Location”
4 of 5 stars Reviewed 9 November 2011

Don't be deceived by the location - while the area my look a bit questionable this hotel has the best staff and the rooms are very quiet. We liked the easy access to really good shopping and freeway access. Breakfast is what you would expect and there is something for everyone.

Room Tip: we always try to get the top floor.
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  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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bwfountainview, Manager at BEST WESTERN Fountainview Inn & Suites Near Galleria, responded to this review
21 November 2011
Thank you for your kind words, they surely uplifted the spirit of the whole staff. We hope to have you back with us.
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Corpus Christi, Texas
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Much Room For Improvement”
2 of 5 stars Reviewed 27 October 2011
1
person found this review helpful

Definitely a tale of two Best Westerns and this one has much room for improvement. Check-in was slow and after checking in your given a parking pass since their gated parking lot is used as an overflow for a car or truck dealership.

The price for the weekend which we stayed was great and that ends the compliments Our family went to breakfast the following morning and the hot items on the continental breakfast (eggs & sausage) were cold. Thought that this would have been a one time occurrence but they were also cold the following morning.

After returning from breakfast we discovered that the air conditioner was leaking. I brought this to the attention of the front desk clerk who was pleasant enough to try and find us a room. With no room availability, room service came up to the room cleaned the carpet and put a plastic container under the unit to catch the water that was leaking. We opted to shut the unit off while we went out for the afternoon/evening to keep from coming back to another wet carpet. While the bathroom looked nice not having a shower head that could be adjusted was an inconvenience.

For families that have kids be warned that there is a male strip club across the street.

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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London, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Air con far too noisy and does not allow you too sleep.”
2 of 5 stars Reviewed 22 October 2011
1
person found this review helpful

I stayed here not through choice but because my hotel had doublebooked my room. I would not choose to stay here again as the walls are wafer thin and the air con sounds like a freight train. The bedrooms are in need of a makeover but the shower in the bathroom was powerful although the sink was slow to drain. Both desk clerks I dealt with seemed pleasant enough but not terribly attentive.

  • Stayed October 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about BEST WESTERN Fountainview Inn & Suites Near Galleria

  • Best Western Houston
  • Houston Best Western
Address: 6229 Richmond Avenue, Houston, TX 77057-6211
Price range (per night):* INR4,809 - 7,046

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BEST WESTERN Fountainview Inn & Suites Near Galleria
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