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BEST WESTERN PLUS Downtown Inn & Suites Houston – reviews, photos

3.5 of 5
915 West Dallas, Houston, TX 77019
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BEST WESTERN PLUS Downtown Inn & Suites Houston
BEST WESTERN PLUS Downtown Inn & Suites Houston
BEST WESTERN PLUS Downtown Inn & Suites Houston
BEST WESTERN PLUS Downtown Inn & Suites Houston
BEST WESTERN PLUS Downtown Inn & Suites Houston
BEST WESTERN PLUS Downtown Inn & Suites Houston
Ranked #5 of 430 hotels in Houston
4.5 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
    32
    17
    5
    0
    0
Date Rating
Calgary, Canada
1 review
3 helpful votes 3 helpful votes
“Very good access to downtown, very nice bed, very quiet, good access to amenities”
5 of 5 stars Reviewed 2 December 2011
3
people found this review helpful

I stayed at the the BW Downtown on two separate business trips in Nov. 2011. The access to downtown is perfect--a 10 minute walk to the office, although the shuttle is availble free of charge. The rooms are a bit larger than average, and the beds and bedding were very comfortable. One thing that struck me is that the place is very quiet--the hallways and stairs were recarpeted recently with heavy underlay and you don't notice people walking up and down the halls. There is a pool and hottub that I did not take advantage of. The complimentary breakfast every morning is great--eggs, bacon, sausage, yoghurt, toast, juice, coffee, etc. In the evening there are complimentary snacks and beverages as well. The high speed internet worked fine; much better than at larger places I've stayed at.

There are many restaurants and pubs nearby and the Galleria is about a 20 min drive. River Oaks is quite close for shopping as well and the theatre district is very close. The Texas Art Supply is about 5 minutes away on Montrose, and on Westheimer about 10 min away there are a bunch of eclectic antique stores that are worth checking out on the weekend.

Access to the airport is very good-- about a 30 minute drive on I-45 with no tolls.

I will definately stay here again. The staff are very friendly and they really do make sure that your stay is comfortable.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Charles X about BEST WESTERN PLUS Downtown Inn & Suites Houston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parsons, Kansas
1 review
1 helpful vote 1 helpful vote
“Everything I thought and more”
5 of 5 stars Reviewed 13 November 2011
1
person found this review helpful

This is my first year to go to with a group of Quilter from southeast Kansas to the International Quilt Festival. We have never stayed in a hotel that was so accommodating. We were glad to see that the shuttle was extended for the weekend to accommodate all of us. Especially me when I forgot my prescription medicine and they were more than happy to take me to the pharmacy! Thanks you Jo, Sonny, John and all the other staff for making my once a year trip the best!!! I hope to you see you next year.

  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Marilyn W about BEST WESTERN PLUS Downtown Inn & Suites Houston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parsons, Kansas
1 review
1 helpful vote 1 helpful vote
“We Keep Coming Back!”
5 of 5 stars Reviewed 8 November 2011
1
person found this review helpful

I travel with several friends (we're from a small town) for a "girl's weekend" once a year to big-city Houston for the International Quilt Festival. We have stayed at the Best Western Downtown for the last 8 years and have always had a great stay! We've found the staff (Jo, Sonny, John & all the others) more than willing to help us out in any way they can. We especially appreciated the extended weekend shuttle this year!

  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CLD539 about BEST WESTERN PLUS Downtown Inn & Suites Houston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wichita, Kansas
1 review
“treated like royalty”
5 of 5 stars Reviewed 8 November 2011

We were greeted upon arrival by a nice man named Sonny, He assured us that we would be able to use the shuttle to and from the Houston International Quilt Festival. That was a load off our minds as 5 women trying to get a taxi might be a hard thing to do.
We had a wonderful continental breakfast consisting of bacon, sausage, scrambled eggs, hard boiled eggs, waffles, bagels, toast, Danish, fruit, yogurt, cereals, oatmeal, a juice bar with orange, grape apple and cranberry, They had 3 kinds of coffee, teas, and bottled water.What more could you ask for
Although the weather turned a little cold while we were there, the hot tub was a welcome comfort on tired, achy feet upon returning from the Quilt show.
The desk clerk Jo was helpful. One of our ladies had forgotten her prescription and John was nice enough to take us to a pharmacy to get it refilled.
The beds were awesome with 4 pillows, down comforters and sheets that were not only soft but smelled sooooooooo clean. We had bottled water and cookies left for us each day.
This hotel is very clean and I would recommend staying here to anyone.

Room Tip: We were on the ground floor. It was pretty quiet and accessible
See more room tips
  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Tomshoney about BEST WESTERN PLUS Downtown Inn & Suites Houston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentonville, Arkansas, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Hotel and Great Service”
5 of 5 stars Reviewed 29 July 2011
1
person found this review helpful

This hotel is one of my favorites! The staff is first class and will help you with any needs, whether you forgot your shaving kit, need a restaurant recommendation or need a ride to a restaurant they are there to serve you.

When staying here make sure you get to know Sonny. Sonny has helped my business colleagues and me with dinner recommendations and then given us rides to the restaurants.

This is a great hotel for business, is close to downtown and is in the area they call mid-town, which appears to be going through a bit of a renaissance. Many restaurants, bars, cafes, coffee shops etc near by. I will be staying here again.

  • Stayed May 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JCC455 about BEST WESTERN PLUS Downtown Inn & Suites Houston
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Additional Information about BEST WESTERN PLUS Downtown Inn & Suites Houston

  • Best Western Houston
  • Houston Best Western
Address: 915 West Dallas, Houston, TX 77019
Price range (per night):* INR8,220 - 12,973

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