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BEST WESTERN PLUS Downtown Inn & Suites Houston – reviews, photos

3.5 of 5
915 West Dallas, Houston, TX 77019
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BEST WESTERN PLUS Downtown Inn & Suites Houston
BEST WESTERN PLUS Downtown Inn & Suites Houston
BEST WESTERN PLUS Downtown Inn & Suites Houston
BEST WESTERN PLUS Downtown Inn & Suites Houston
BEST WESTERN PLUS Downtown Inn & Suites Houston
BEST WESTERN PLUS Downtown Inn & Suites Houston
Ranked #5 of 430 hotels in Houston
4.5 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
    32
    17
    5
    0
    0
Date Rating
Wichita, Kansas
1 review
“treated like royalty”
5 of 5 stars Reviewed 8 November 2011

We were greeted upon arrival by a nice man named Sonny, He assured us that we would be able to use the shuttle to and from the Houston International Quilt Festival. That was a load off our minds as 5 women trying to get a taxi might be a hard thing to do.
We had a wonderful continental breakfast consisting of bacon, sausage, scrambled eggs, hard boiled eggs, waffles, bagels, toast, Danish, fruit, yogurt, cereals, oatmeal, a juice bar with orange, grape apple and cranberry, They had 3 kinds of coffee, teas, and bottled water.What more could you ask for
Although the weather turned a little cold while we were there, the hot tub was a welcome comfort on tired, achy feet upon returning from the Quilt show.
The desk clerk Jo was helpful. One of our ladies had forgotten her prescription and John was nice enough to take us to a pharmacy to get it refilled.
The beds were awesome with 4 pillows, down comforters and sheets that were not only soft but smelled sooooooooo clean. We had bottled water and cookies left for us each day.
This hotel is very clean and I would recommend staying here to anyone.

Room Tip: We were on the ground floor. It was pretty quiet and accessible
See more room tips
  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentonville, Arkansas, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Hotel and Great Service”
5 of 5 stars Reviewed 29 July 2011
1
person found this review helpful

This hotel is one of my favorites! The staff is first class and will help you with any needs, whether you forgot your shaving kit, need a restaurant recommendation or need a ride to a restaurant they are there to serve you.

When staying here make sure you get to know Sonny. Sonny has helped my business colleagues and me with dinner recommendations and then given us rides to the restaurants.

This is a great hotel for business, is close to downtown and is in the area they call mid-town, which appears to be going through a bit of a renaissance. Many restaurants, bars, cafes, coffee shops etc near by. I will be staying here again.

  • Stayed May 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JCC455 about BEST WESTERN PLUS Downtown Inn & Suites Houston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great Downtown Location!”
5 of 5 stars Reviewed 30 June 2011
2
people found this review helpful

This is by far the nicest Best Western I have ever been to while on vacation. My husband and I stayed here on a weekend get-away for his birthday. The woman working the front desk was super polite and helpful - she called us a cab and even made dinner reservations for us before our concert at the House of Blues! The service was much better then I thought we would get. The room was HUGE, super clean and very comfy. We got turn down service twice while we were there and found our mini bar restocked each time we came back to our room. When heading back to Houston, I will make it a point to book this hotel.

  • Stayed February 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask egh83 about BEST WESTERN PLUS Downtown Inn & Suites Houston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Mateo, California
1 review
1 helpful vote 1 helpful vote
“What a great experience!!”
5 of 5 stars Reviewed 19 April 2011
1
person found this review helpful

I had to make a visit to Houston to see my brother who had a stroke. I came on a red eye trip 7am - so I was very tired. Jo ( front desk lady) let us check in early and let us get some breakfast. The rooms were so spacious. The hotel made us feel right at home. We will be back!!

  • Stayed April 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dragon452 about BEST WESTERN PLUS Downtown Inn & Suites Houston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
1 review
2 helpful votes 2 helpful votes
“Outstanding Service”
5 of 5 stars Reviewed 7 April 2011
2
people found this review helpful

My buddy and I stayed at the Best Western during the Final Four. It's a couple of blocks from downtown Houston. However, the location turned out to be ideal as mid-town is also a couple of blocks in a different direction and it has a terrific collection of bars and restaurants. Sonny who works at the front desk will be happy to drive you to any of them.

The free breakfast was outstanding.

Jo (who really runs the place) could not have been a better host and made sure that all of our needs were met. They probably don't pay her enough given that she goes out of her way to make sure the guests are happy.

Bottom line: the hotel met our needs

  • Stayed April 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask DRE1029 about BEST WESTERN PLUS Downtown Inn & Suites Houston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about BEST WESTERN PLUS Downtown Inn & Suites Houston

  • Best Western Houston
  • Houston Best Western
Address: 915 West Dallas, Houston, TX 77019
Price range (per night):* INR8,220 - 12,973

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BEST WESTERN PLUS Downtown Inn & Suites Houston
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