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Crestwood Suites Houston 290-Galleria – reviews, photos

2.0 of 5
12925 Northwest Freeway, Houston, TX 77040 (Formerly Houston Hearthside by Villager)
Hotel amenities
Crestwood Suites Houston 290-Galleria
Crestwood Suites Houston 290-Galleria
Crestwood Suites Houston 290-Galleria
Crestwood Suites Houston 290-Galleria
Crestwood Suites Houston 290-Galleria
Crestwood Suites Houston 290-Galleria
Ranked #92 of 430 hotels in Houston
4.0 of 5 stars 34 Reviews
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34 reviews from our community

    Trip type
Traveller rating
    19
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    2
    2
    4
Date Rating
Houston, Texas
1 review
“this is the hotel you have been looking for”
5 of 5 stars Reviewed 7 December 2010

crestwood suites is the best hotel i have ever stayed at! they have big spacious rooms with nice size kitchens! they have a brand new laundry room with new washers and dryers,that work very well!i am 9 m0 pregnant and the staff has been great to me!tthey ask about me everyday and care about my health and well being!( I HAVE NEVER HAD A HOTEL DO THAT BEFORE) the staff are super friendly and will do anything to help you with what ever you need! they have a nice gym witch of course i can't use right now but wish i could ! THEY HAVE A LOT OF VENDING AND SODA MACHINES TO SERVE YOU AS WELL AS ICE MACHINES! I WOULD RECOMEND THIS HOTEL TO EVERYONE IT HAS BEEN THE GREATEST STAY OF MY LIFE I LOOK FORWARD TO STAYING THERE REAL SOON AGAIN!

  • Stayed November 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mysticalstar about Crestwood Suites Houston 290-Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston
1 review
“Just Like Family”
4 of 5 stars Reviewed 7 December 2010

My husband and I and our three children have had an extended stay at Crestwood. It's an excellent place for those who are in transition for a new home, business, or otherwise. The management is A-1. They attend to our needs promptly and they are always kind and courteous. The Frond Desk staff is always friendly and helpful. Housekeeping goes above and beyond to make sure we have clean towels, sheets, etc. (usually without us even having to ask). The atmosphere is safe, clean, and quiet. Plus, there's plenty of shopping centers, entertainment, and restaurants within walking distance of the hotel.

If you're planning on staying in Houston overnight or for an extended time, Crestwood Suites - 290 is an excellent choice!

  • Stayed November 2010, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask tlou2010 about Crestwood Suites Houston 290-Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson, Arizona
Top Contributor
51 reviews 51 reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
“Service is their priority”
4 of 5 stars Reviewed 21 October 2010

Located off of 290, 5-10 minutes from the galleria. Decent dining variety nearby. This is an extended stay hotel so don't expect daily maid service. It comes once a week which is standard at any extended stay. The rooms are pretty quiet and come with a full kitchen. This is an older hotel that has been well maintained. The real prize of this hotel is the service. They place a great significance on remembering your name and making sure you feel at home. Every person I dealt with acted like I was an old friend and knew the names of my colleagues and remembered personal details I had talked with them about. I can't say enough about the service. The neighborhood is halfway decent, I never felt uncomfortable.

  • Stayed July 2010, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mrdbake about Crestwood Suites Houston 290-Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“Worst Experience ever”
1 of 5 stars Reviewed 24 May 2010
1
person found this review helpful

I stayed at this hotel for 5 nights and I had such a bad experience with this hotel. It was the worst hotel I have ever visited because no one came to clean the room for 5 nights we stayed at the place. Although Coffee was available in the morning, for 5 nights we were without any person cleaning up our room. We had to go to the Service Counter in the front of the hotel for Shampoos, Coffee for the room. Hope you fix this in the near future.

  • Stayed April 2010, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask omkarprabhu about Crestwood Suites Houston 290-Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
1 review
“The Most Plesant Stay I have Ever Been At”
5 of 5 stars Reviewed 12 May 2010

I came to houston from jacksonville florida on construction work after a tiring 14 hr drive i was greeted by the friendliest staff i have ever been with. My stay has been a memoriable from management to maintanenance and the maids all have strived to make my stay as comfortable as possible. I was amazed how courteous the staff was and how professional they approached their jobs you truly have the right staff in place here. I came here for a 3 month job i like houston so much a lot due to the staff and management here i have decided to stay here. I have taken a job locally and shall contuine to stay here for that duration, i feel like this is home. i have traveled a lot in my career and believe me this is the most courteous staff i have ever been around. if all of your units around the country are managed like this you will have no problems of being a huge success, thank you for all the comforts of home.

Lee Lindsey
room 128

  • Stayed March 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask llindsey about Crestwood Suites Houston 290-Galleria
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Additional Information about Crestwood Suites Houston 290-Galleria

  • Crestwood Hotel Houston
Address: 12925 Northwest Freeway, Houston, TX 77040 (Formerly Houston Hearthside by Villager)
Price range (per night):* INR3,747 - 3,858

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Crestwood Suites Houston 290-Galleria
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