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Crestwood Suites Houston 290-Galleria – reviews, photos

2.0 of 5
12925 Northwest Freeway, Houston, TX 77040 (Formerly Houston Hearthside by Villager)
Hotel amenities
Crestwood Suites Houston 290-Galleria
Crestwood Suites Houston 290-Galleria
Crestwood Suites Houston 290-Galleria
Crestwood Suites Houston 290-Galleria
Crestwood Suites Houston 290-Galleria
Crestwood Suites Houston 290-Galleria
Ranked #92 of 430 hotels in Houston
4.0 of 5 stars 34 Reviews
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34 reviews from our community

    Trip type
Traveller rating
    19
    7
    2
    2
    4
Date Rating
Houston, Texas
1 review
1 helpful vote 1 helpful vote
“Awesome Awesome experience so nice and accomodating”
5 of 5 stars Reviewed 8 June 2011
1
person found this review helpful

I moved from Atlanta and I'm pretty much all I have here in Houston. The staff are courteous and caring. I mean I'm a large person and they noticed some issues and were pre-emptive in making sure i was ok. They offered to actually re-arrange the room to make me more comfortable. i declined but the fact i didnt have to ask and they just offered in a discreet manner meant the world to me. They just have a very pleasant disposition and seem to be very willing to help you as much as they can and I truly appreciate it.

In regards to the actual room, it was very clean when i got here and they are consitently here twice a week cleaning. They have me actually thinking about staying longer than the 3 months i planned. I feel very safe here and they are just very very nice.

I have stayed in some horrible establishments where they were mean and non attentive and i say that is the farthest from the truth here...I recommend this place to anyone coming especially if you are not from Houston as they are really eager to help you find what you need and they also seem to genuinely care.

  • Stayed May 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask houstonque about Crestwood Suites Houston 290-Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redmond, Washington
1 review
“Rosie was awesome - customer service great”
5 of 5 stars Reviewed 5 May 2011

The customer service was great. Very friendly and very helpful.

  • Stayed May 2011, travelled on business
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tiffanyf101 about Crestwood Suites Houston 290-Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Absolutely clean, nice, &nd friendly.!”
5 of 5 stars Reviewed 29 April 2011

Once I got to this hotel for the first time staying here was such a great pleasure after being greeted by such a great staff member once I walked thru the door and attended I felt the the warmest welcome ever to stay at this suite. I was recommended by a friend and I would definately as well recommend it to a friend as well. :)

  • Stayed April 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Niomy about Crestwood Suites Houston 290-Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
1 review
“the staff are very nice and the tennants stay to themselves”
5 of 5 stars Reviewed 21 April 2011

Me,my wife,and kids stay here as we are trying to make ends meet. I must say that this place is way better than the place we were staying at rite down the road. It's like a little appartment with a kitchenet and fringe. Me and my wife and 3 kids are very comfortable here and the school bus picks them up and drops them off to boot! You can have mail sent here and the staff will actually let you know when you have mail so courteous! :)

Room Tip: the staff will let you veiw a room beforehand
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  • Stayed April 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask chatterbugwhat about Crestwood Suites Houston 290-Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
1 review
“"pet and beyond" .... ALL the way around FRIENDLY ... like FAMILY!!!”
5 of 5 stars Reviewed 19 April 2011

..This was a place choosen by my husband and myself.Main reason being that we are pet owners!! We were needing an extended stay place reseanable in price that would accomadate us and our pet. Upon loosing our house due to falling eco problems,my husband and i were forced to move out of our home of 3 years.my husband and i had to seperate for awhile and i went back home to stay woth my mother and kids,he stayed behind with our newest edition a 6wk old am staff and pitbull mix puppy,mecca.. Then my husbanfd found this place!!!!as his job requireed him to stay here in houston ,we could not find attiquite housing that would allow us to keep our family together while we were lookinjg for new residency!! The family orintated staff at crestwood more not only accomidating but were symphathetic to our needs !! we stayed there for 9mnths total !!! And though eager to move to our new home.knew we would miss our friends made!!!...If you are looking for an extended stay in houston not only is it accomadating to pets .but it is conviently close to all relative parts of houston!! With lots a amenities in and around the area!!!! Easy shopping whetrher it be for clothes or groceries!!! walmart ,target,etc!!! ...and my daughters favs!!!! ALL THE MALLS ,so close!!!!Even the galleria!!!

Room Tip: if you need more space or an apartment type setup
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  • Stayed November 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask mrs_rob_stewart about Crestwood Suites Houston 290-Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Crestwood Suites Houston 290-Galleria

  • Crestwood Hotel Houston
Address: 12925 Northwest Freeway, Houston, TX 77040 (Formerly Houston Hearthside by Villager)
Price range (per night):* INR3,747 - 3,858

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Crestwood Suites Houston 290-Galleria
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