The room was ok, nothing exceptional, fairly clean, room was very small (ok for 2). Breakfast selection is also ok, cereal, beverages, breads and rolls, typical. The only problem was the lady taking care of the breakfast area... very rude, not only to me but to others. The orange juice had ran out, all they had was apple juice (both on the same fountain machine), there was no sign and I didn't know it had ran out, so I try to pour orange juice and there she comes screaming (I'm not exaggerating) that there wasn't anymore orange juice. I was so taken aback that I froze, so she kept screaming: "no orange juice." She did that to a couple more people. Then there was a man with his little daughter and he asked her for something his daughter wanted, she was again very rude and loud: "all we have is here." I don't know if she was having a bad day or if that's just how she is... either way the guests shouldn't have to put up with it. That was a horrible way to start the day.

I stayed here for 2 weeks December 08. Upon checking in I was told that there may be some minor Hurricane Ike damage in the room, but if it bothered me, I could switch to another room.

The room had a piece of drywall cut out on the bottom of a wall near a window, with plastic sheeting covering it, but it was not a problem.

The room was always clean, the bed comfortable. The wireless internet was very good save for one night for some reason.

Unlike may of the HIEs I have stayed at, this one had 2 elevators, which is always a plus... maybe because this was was 5 floors it had to have more than one.

Breakfast was the usual HIE fare....reasonably good, though no waffle maker as some have there.

The staff was always friendly, accomodating and helpful. The location was uff of US59, so it was convenient to get many places. The area is many typical off highway, with stores nearby, with fastfood near to the hotel.

Good place to stay at a reasonable price. Not fancy, but comfortable & clean.

Went to Sugarland for business with a colleague and stay in this hotel for more than a week. Initially was staying in another Holiday Inn Hotel near The Fountain, but this hotel was closer to the office, so we shifted.
The hotel was ok for business travel, but transport in Houston was an issue... no public transport, except for cabs, which you have to call and wait.... The room carpet had cigarette burn marks, the room was best, an average room. Breakfast was buffet style but very limited choice of food, with the usual bread and cornflakes ++...
All was ok until we check out and realised that they've added additional laundry charges on our bills... so we ask them to correct it... and thought it was fine after that. But when we received our credit card statement, the laundry charges were still included... we wrote in to the hotel but have not received any reply. Even though the amount wasn't much, I was disappointed that such incidents can occur...

We stayed at this hotel 4 nights (June 16 thru June 20) at $84/ night for a non smoking, one king bed, standard room. We booked the room at the hotel web site, with AAA discount and prepaid rate. The hotel is in a busy intersection of Highway 59 South/ Southwest Freeway and Hilcroft Avenue. This is a good location to various shopping and restaurants. Hilcroft Avenue is particularly dominated with Indian, Persian, Middle Easterns foods and shops. We had good food (chicken and beef koobideh) at Persian Grill. At the intersection of Southwest Freeway and Bellaire, along Bellaire, there are a lot of Asian restaurants (Vietnamese, Chinese, Korean, Japanese... you name it). If you like Cajun crawfish, the best place is inside Hong Kong Market food court. Landry's seafood house is another excellent restaurant to try. Hotel has a nice landscaping, enough parking spaces when we came back late around 10pm. There is security guard walking aroung at night. Hotel requires key card entry to access elevator and breakfast area. Public restrooms is very clean. What we don't like is the room size, a bit on the small size, especially the bath room. It is tiny, no place to put toiletry items around the sink. No wireless internet connect, we have to get a cable from the front desk to connect. Besides that, connection is very good. Breakfast area is quite small with only a couple tables placing very close to each other. Breakfast items are very basic and not many selections. Quite boring for us