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Red Roof Inn - Houston Northwest – reviews, photos

2.0 of 5
12929 Northwest Freeway, Houston, TX 77040
Hotel amenities
Red Roof Inn - Houston Northwest
Red Roof Inn - Houston Northwest
Red Roof Inn - Houston Northwest
Red Roof Inn - Houston Northwest
Red Roof Inn - Houston Northwest
Red Roof Inn - Houston Northwest
Ranked #250 of 430 hotels in Houston
3.0 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    6
    3
    3
    5
    5
Date Rating
Lansing, Michigan
2 reviews
“Very Nasty”
1 of 5 stars Reviewed 29 November 2011

First of all at check in I was given a room that I did not reserve. Front desk tried to help the best they could. Then told me I would get the correct room the next day. Slept in the first room given, it was okay. Floor very dirty and it did not come with micro-frige that I was suppose to have. Hallways very dirty. Only ice machine working is in lobby. Lobby was dirty. Stair ways dirty as well. Second day of stay I was transferred to the room I requested, but it still did not have the micro-frige, they had to bring it from another room. The second room had roaches. Scared to go to sleep and have my luggage. There was a bad smell in second room and a bulb was blowed. I was very disatisfied and don't plan on coming back to this location. The manager was unfriendly as well. The front desk staff was friendly and helpful. They need to spray for the roaches, clean carpets, fix holes in walls, paint, deep cleaning. Some care needs to be put into this place. No one seems to care. Not impressed.

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  • Stayed November 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask redwine1977 about Red Roof Inn - Houston Northwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Great hotel for the price. People are very nice who work there.”
4 of 5 stars Reviewed 5 September 2011 via mobile

Location location location very good. Nice service. Cannot beat the price.

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask nolamike1966 about Red Roof Inn - Houston Northwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Disgusting with Roaches!”
1 of 5 stars Reviewed 27 July 2011

We were in town for dog show and stayed here. After some of the reviews on here, I was concerned, but a friend had stayed here 2 years ago and said it was good. I explained at check in that I was concerned and they assured me that my room would be a clean room. We go to the room, it is older and dated, but do-able. Later that evening, we spot cockroaches on the ceiling and on the dresser. I FREAKED OUT! I go to the front desk and they offer to move me 3 doors down. They apologize & send me on my way. I inquire about the cockroaches being in there (knowing how they travel) I am assured that there won't be any. The next night, we kill 2 more roaches. They can also be seen in the light fixture in the bathroom. DISGUSTING! We travel all the time for dog shows and we always stay at budget hotels. NEVER have I had to deal with roaches!!!

I went down to front desk to get towels and there was a lady whispering to the clerk that she needed to change rooms. I pulled her aside afterwards and she told me that she had roaches as well. We were on the lower level and she was on an upper level. So it wasn't just our rooms.

also, the service is not the best. We had a couple of great clerks, but one morning I asked if the water in the pot was hot so I could make tea. I was told that it was. Pumped the water into my cup....it was room temp (maybe even cooler). clerk acted like it was no big deal.

BEWARE!

  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask hjones47 about Red Roof Inn - Houston Northwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Best quality for the money.”
5 of 5 stars Reviewed 22 July 2011

Red Roof offers the absolute best quality for the money anywhere. Wouldn't stay anywhere else. No other hotel chain equals this perfect combination of quality and economy all in one package.

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  • Stayed July 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask michaelangelo166 about Red Roof Inn - Houston Northwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garland, Texas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Not the best”
2 of 5 stars Reviewed 17 July 2011

My kids, my dog and myself stayed here while my husband was at a meeting. Felt very dirty and old and it's not in the nicest neighborhood. I must say, there are places to eat near by so that was a plus! My husband walks in after his and says, hey I was thinking about staying the night and I said no way. So we basically stayed for 4 hours. There was no way I wanted to stay any longer than I had to.

  • Stayed June 2011, travelled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask robindintexas about Red Roof Inn - Houston Northwest
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Additional Information about Red Roof Inn - Houston Northwest

  • Red Roof Inn Houston
  • Houston Red Roof Inn
Address: 12929 Northwest Freeway, Houston, TX 77040
Price range (per night):* INR2,908 - 3,914

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