First of all at check in I was given a room that I did not reserve. Front desk tried to help the best they could. Then told me I would get the correct room the next day. Slept in the first room given, it was okay. Floor very dirty and it did not come with micro-frige that I was suppose to have. Hallways very dirty. Only ice machine working is in lobby. Lobby was dirty. Stair ways dirty as well. Second day of stay I was transferred to the room I requested, but it still did not have the micro-frige, they had to bring it from another room. The second room had roaches. Scared to go to sleep and have my luggage. There was a bad smell in second room and a bulb was blowed. I was very disatisfied and don't plan on coming back to this location. The manager was unfriendly as well. The front desk staff was friendly and helpful. They need to spray for the roaches, clean carpets, fix holes in walls, paint, deep cleaning. Some care needs to be put into this place. No one seems to care. Not impressed.
- Red Roof Inn Houston
- Houston Red Roof Inn
