This hotel was extremely clean. It has been years since I have stayed at a Hampton Inn, but if all Hampton Inns could be as clean as this one, then I would consider choosing this hotel brand more. The front desk staff was nice and accommodating. Providing good customer service is so important to me.
The only cons about this hotel was the television channel selection and the hostess in the breakfast area. This hotel (like many others) clearly caters to male business travelers, so there are a lot of news channels and ESPNs. Guess what....there are women who travel on a consistent basis for work (like myself) and I DO NOT want to watch that! Why not add Bravo, HGTV, A&E, Style to the line up?
The hostess in the breakfast area was unfriendly and I did not appreciate it. The first morning of my stay she stared at me and did not say good morning, but greeted the next hotel guest that came in the breakfast area with a BIG good morning. The second morning of my stay she actually said good morning to me, but she left a bad taste in my mouth from the previous morning so I just stared at her and did not say anything. The last morning of my stay she was back to saying nothing at all. I'm not a morning person, so I really don't want to talk and be cheery either, but when there is a job to do that requires me to be engaging with customers...guess what...I'm going to do it. If she does not want to greet every guest, then she should not be in that position.
I do not want to let her bad/unprofessional behavior overshadow my stay at this hotel because it really is a nice hotel with a professional front desk staff. I would recommend this hotel to anyone staying in this area.

Another visit to Houston to visit my son while he's attending UTI.....Hampton Inn, Cypress Station has become our home away from home. Once again Yolanda greeted me when I arrived and knew me by name, which is awesome! Check in was quick and efficient and it's great when staff remember you!

Our room was clean and comfortable. The beds were great! It's refreshing to not have to feel like you need to spray everything down with disinfectant. Our room was fresh and clean! The bathroom was spotless and the water pressure was great!

What a wonderful surprise to find Yolanda working the breakfast room this weekend....the food was fresh, hot and very good. Both mornings there was a nice selection of items including hot eggs and various other choices.....The breakfast area was spotless and inviting!

All in all another wonderful stay at a wonderful hotel!

This was our 3rd stay at Hampton Inn-Cypress Station. We pulled in at 5 pm and found Yolanda at work. She had been so helpful and gracious the last two times we stayed and guess what? She remembered us, welcoming us back with gracious hospitality! Needless to say that made our long trip seem better already. Yolanda asked us what was bringing us into the hotel so often and we explained we were getting our son started at UTI, and guess what? She found us a UTI rate that saved us $10! What a wonderful surprise!

The room was spotless and the bed comfortable. The bathroom was incredibly clean and well stocked. Breakfast was hot and delicious and the attendant was welcoming!

All in all this hotel is great and as the title of this review says YOLANDA ROCKS!

Good business hotel. Good location near an Outback Steakhouse for dinner (easy walking distance across the parking lot).

This is a slightly older property but still maintains Hampton Inn standards.

I would definitely stay here again while in the Houston area.