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Hampton Inn Houston - Willowbrook Mall – reviews, photos

2.5 of 5
7645 W. FM 1960, Houston, TX 77070
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Hampton Inn Houston - Willowbrook Mall
Hampton Inn Houston - Willowbrook Mall
Hampton Inn Houston - Willowbrook Mall
Hampton Inn Houston - Willowbrook Mall
Hampton Inn Houston - Willowbrook Mall
Hampton Inn Houston - Willowbrook Mall
Ranked #87 of 430 hotels in Houston
4.0 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveller rating
    4
    8
    0
    0
    1
Date Rating
Grenoble, France
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“Impossible to find hotel. Noisy”
1 of 5 stars Reviewed 4 July 2010

It took me more than 30 minutes to find the hotel, despite the fact that I had the exact address with me. No sign posted on the street, no hotel name visible from the car way. I finally stopped at the lobby of another Hilton hotel. and I got their directions. When arriving at the lobby of the Hampton Inn , the agent just told me it was not allowed from them to post any sign visible from the street. It did not believe this poor explanation, another hotel next door has large signs visible from the street. In a nutshell, it was my problem not theirs. I stayed in more than 100 hotels in the US and never had such a problem before.
Good place if you want to play hide and seek, and if you have plenty of time to waste after a long flight.
Noisy during the night caused by traffic on street + freeway
Absolutely not recommended for business travelers

  • Stayed June 2010, travelled on business
    • 1 of 5 stars Location
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Ask stism about Hampton Inn Houston - Willowbrook Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Alberta Canada
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Home away from Home!”
4 of 5 stars Reviewed 29 September 2009

My 4 month old and I stayed at this hotel while my husband was in Houston on business and it was a GREAT place! The pool is super warm so it was great to take her swimming and she never got cold. The rooms are very nice with updated bathrooms and home touches - Hooks where you would have them in your home, comfy mattresses and fluffy duvets and pillows. NO scratchy sheets or "sex" blanket covers. The free breakfast is excellent and the staff were mostly great - The only complaint we had was the cleanliness of the rooms. It was like they started cleaning but then forgot to finish areas. Other than that - Fantastic stay and super location too.

  • Stayed August 2009, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Joiseyfly about Hampton Inn Houston - Willowbrook Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cary, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
24 helpful votes 24 helpful votes
“Excellent Service”
5 of 5 stars Reviewed 7 October 2007

I travel frequently to Houston and have stayed at the Hampton Inn Willowbrook 10 times in the past year. The property is typical of what you would expect from the updated Hampton Inns - new decor, small but efficient rooms, great bed, free breakfast. The staff at this hotel is excellent - same people all year. Very friendly and go out of their way to help. Whenever I ask for advice of food or shopping they offer options, print out maps, or make calls to find out my answers. Its also is a great location - a parking lot of a large mall. There are probebly 25 resturants within 1/2 mile, many you can walk to. I will continue to stay at this hotel and recommend it to my co-workers and clients.

  • Liked — service
  • Disliked — sells out
  • Stayed September 2007, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Ask rachlm927 about Hampton Inn Houston - Willowbrook Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
“Super Hotel”
5 of 5 stars Reviewed 29 September 2010
Google Translation

  • Stayed April 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask justinlennox about Hampton Inn Houston - Willowbrook Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grecia, Costa Rica
1 review
“Excelente ubicación”
4 of 5 stars Reviewed 15 September 2010
Google Translation

  • Stayed September 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jumago about Hampton Inn Houston - Willowbrook Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hampton Inn Houston - Willowbrook Mall

  • Hampton Inn Houston
  • Houston Hampton Inn
Address: 7645 W. FM 1960, Houston, TX 77070
Price range (per night):* INR5,089 - 8,779

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Hampton Inn Houston - Willowbrook Mall
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