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Courtyard Houston Intercontinental Airport – reviews, photos

3.0 of 5
16500 Hedgecroft Drive, Houston, TX 77060
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Courtyard Houston Intercontinental Airport
Courtyard Houston Intercontinental Airport
Courtyard Houston Intercontinental Airport
Courtyard Houston Intercontinental Airport
Courtyard Houston Intercontinental Airport
Courtyard Houston Intercontinental Airport
Ranked #236 of 430 hotels in Houston
3.5 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveller rating
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    7
    4
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Date Rating
New York City, New York
1 review
“Great service for Tired Travellers.”
4 of 5 stars Reviewed 23 January 2011

We stayed here as a total fluke on the way home from a family vacation. Due to snow we got stuck in Houston overnight on a layover, we walk outside and got on the first airport shuttle bus that would take us, knowing that Courtyard by Marriott's are consistantly clean and afforadble (there were 8 of us).

The rooms were exactly what we expected. I did not hear any of this noise that others speak of in their reviews. We all slept great.

Where the hotel really went above and beyond was in the service. They offered the airport shuttle to take us to and from a great mexican restaurant they recommended 10 minutes up the road. It saved us close to $100 in cabs, plus having to wait for them.

Chris the manager also was great. I accidentally left my SLR camera in the hotel room, after realizing it on the airplane, I called and Chris who was very kind about it and immediatlly went up to the room, found my camera and fedex-ed it to me at my house.

This is a great hotel for the weary traveller. If you have a late night arrival or an early flight out., I would totally suggest spending the night here.

  • Stayed December 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris Gibson, General Manager at Courtyard Houston Intercontinental Airport, responded to this review
24 January 2011
Thank you for taking the time to tell others about your stay. I know you weren't expecting to overnight in Houston but we're glad you chose us. If your travels bring you back to Houston (on purpose) we look forward to welcoming you back.

Chris Gibson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
los angeles, ca
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Average airport hotel”
3 of 5 stars Reviewed 26 September 2010

Stayed here back in November 2009 on my way to Tokyo and was pretty effecient. Called the hotel for airport pick-up and waited about 20 minutes for the transport. Oddly enough, the person driving was the actual hotel manager. I was provided with a room far from the elevator on the second floor which made it pretty quiet. Unfortunately, this hotel is in the middle of nowhere. the hotel was kind enough to provide transport to local eateries since the restaurant only provided breakfast which was fine by me. I had a room with a king size bed and it was pretty comfortable... room was tidy, neat and clean.

  • Stayed November 2009, travelled solo
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask lord-irvo about Courtyard Houston Intercontinental Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas Area, TX
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Don't Let the Bed Bugs Bite!”
2 of 5 stars Reviewed 28 January 2010

The toilet ran non-stop. I had to close the door to the restroom just to sleep. The ice machine on my floor didn't work! Finally, there was a dead bug in my bed! To add insult the room cost $140 per night! Despite the convenient location to the airport, I would not recommend this hotel to anyone NOR would I stay here again. I am a Marriott Rewards Member and plan to bring these horrible conditions to Marriott's attention.

  • Stayed January 2010, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Convenient to Bush Airport - Good for Overnight”
3 of 5 stars Reviewed 19 August 2008

Hotel's location is an easy on/off to Loop 8 (Sam Houston Freeway). It is located less than 10 minutes to the airport and only about 2 miles from I-45. The hotel staff was friendly and prompt upon check-in. Room was clean and everything in working order. With the hotel's close proximity to Loop 8, road noise can be heard in one's room. Though it can be heard, I did not find it difficult to sleep. One drawback to the location is the lack of restaurants near by. You will definitely need a car as the nearest sit-down restaurants are at least 10 - 15 minutes away. This Courtyard does offer dinner service (about 10 items on the menu). If fast food is ok, there is a Jack in the Box not too far.

Hotel is a good selection if one has an early AM flight or arrives late. The airport's central car rental center is less than 10 minutes from the hotel.

  • Liked — Convenient to Bush Intercontinental
  • Disliked — No restaurants nearby
  • Stayed August 2008, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Business service (e.g., internet access)
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Minneapolis
Top Contributor
73 reviews 73 reviews
Reviews in 52 cities Reviews in 52 cities
71 helpful votes 71 helpful votes
“Needs some work”
2 of 5 stars Reviewed 2 February 2008
1
person found this review helpful

For a hotel that should appeal to business travellers because it was 'designed' by business travellers, it doesn't.

This hotel hasn't been upgraded since it opened which was obviously several years ago.

My room was a bit worn. The bed was not soft and comfy like the more newly upgraded hotels are. It was stiff and firm.

The bathroom was worn and my toilet didn't work very well.

But the staff was very nice. There is a complimentary hotel shuttle and the two shuttle drivers I had were very, very informative and entertaining.

The lobby where they serve free breakfast (a BIG plus) was very nice and the pool looked like kids would love it.

There's a Rick's Cabaret just one block away across the street (if you are into that kind of stuff).

And, there's a Residence Inn right next door where I'd probably stay next time if I needed to unless I knew this hotel had spiffed up the guest rooms.

  • Liked — Free shuttle, free breakfast, not too far from IAH
  • Disliked — worn down guest rooms, bathrooms that need attention
  • Stayed February 2008, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Additional Information about Courtyard Houston Intercontinental Airport

  • Courtyard Houston
  • Houston Courtyard
  • Houston Marriott
Address: 16500 Hedgecroft Drive, Houston, TX 77060
Price range (per night):* INR4,921 - 11,352

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