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Courtyard Houston Intercontinental Airport – reviews, photos

3.0 of 5
16500 Hedgecroft Drive, Houston, TX 77060
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Courtyard Houston Intercontinental Airport
Courtyard Houston Intercontinental Airport
Courtyard Houston Intercontinental Airport
Courtyard Houston Intercontinental Airport
Courtyard Houston Intercontinental Airport
Courtyard Houston Intercontinental Airport
Ranked #236 of 430 hotels in Houston
3.5 of 5 stars 14 Reviews
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14 reviews from our community

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Traveller rating
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    2
    7
    4
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Date Rating
New York City, New York
Senior Contributor
32 reviews 32 reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
“Less than average for a Courtyard”
2 of 5 stars Reviewed 31 March 2011

Got stranded at IAH for a night and didn't want to pay the extortionate rate for the on-airport Marriott. This is your typical "who cares what you think, we're an airport hotel property living off your brand loyalty when you are stuck in town for a night and have an early flight in the morning" type of property. The place is a bit worn (but not embarrassingly so) and certainly clean. There are many much nicer Courtyards.

It's a little far from the airport in my opinion, probably a 10-15 minute shuttle drive. There are no restaurants nearby so you need a car. The hotel offered to drop me off at a local "cajun seafood" place if the shuttle driver wasn't too busy (he was), but that seems to be the only nearby option. I ate in the hotel restaurant which is nothing special...very limited sandwich and salad type of menu.

I would have given a 3 circle rating, but am giving a mandatory 1 circle deduction for outdated in-room square TV's. Come on now, I get it that the property is a cash cow. But at least give us an HDTV as "reward" for making the trek from the airport.

  • Stayed March 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask dru37 about Courtyard Houston Intercontinental Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wisconsin
Senior Contributor
25 reviews 25 reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
“Basic”
3 of 5 stars Reviewed 25 March 2011

Price is very reasonable, service in the breakfast area was outstanding. Room is quite basic but good for the price of the room and clean enough.

  • Stayed March 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TraveltheworldDude about Courtyard Houston Intercontinental Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
“Great service for Tired Travellers.”
4 of 5 stars Reviewed 23 January 2011

We stayed here as a total fluke on the way home from a family vacation. Due to snow we got stuck in Houston overnight on a layover, we walk outside and got on the first airport shuttle bus that would take us, knowing that Courtyard by Marriott's are consistantly clean and afforadble (there were 8 of us).

The rooms were exactly what we expected. I did not hear any of this noise that others speak of in their reviews. We all slept great.

Where the hotel really went above and beyond was in the service. They offered the airport shuttle to take us to and from a great mexican restaurant they recommended 10 minutes up the road. It saved us close to $100 in cabs, plus having to wait for them.

Chris the manager also was great. I accidentally left my SLR camera in the hotel room, after realizing it on the airplane, I called and Chris who was very kind about it and immediatlly went up to the room, found my camera and fedex-ed it to me at my house.

This is a great hotel for the weary traveller. If you have a late night arrival or an early flight out., I would totally suggest spending the night here.

  • Stayed December 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Loveface84 about Courtyard Houston Intercontinental Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris Gibson, General Manager at Courtyard Houston Intercontinental Airport, responded to this review
24 January 2011
Thank you for taking the time to tell others about your stay. I know you weren't expecting to overnight in Houston but we're glad you chose us. If your travels bring you back to Houston (on purpose) we look forward to welcoming you back.

Chris Gibson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
los angeles, ca
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Average airport hotel”
3 of 5 stars Reviewed 26 September 2010

Stayed here back in November 2009 on my way to Tokyo and was pretty effecient. Called the hotel for airport pick-up and waited about 20 minutes for the transport. Oddly enough, the person driving was the actual hotel manager. I was provided with a room far from the elevator on the second floor which made it pretty quiet. Unfortunately, this hotel is in the middle of nowhere. the hotel was kind enough to provide transport to local eateries since the restaurant only provided breakfast which was fine by me. I had a room with a king size bed and it was pretty comfortable... room was tidy, neat and clean.

  • Stayed November 2009, travelled solo
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask lord-irvo about Courtyard Houston Intercontinental Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas Area, TX
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Don't Let the Bed Bugs Bite!”
2 of 5 stars Reviewed 28 January 2010

The toilet ran non-stop. I had to close the door to the restroom just to sleep. The ice machine on my floor didn't work! Finally, there was a dead bug in my bed! To add insult the room cost $140 per night! Despite the convenient location to the airport, I would not recommend this hotel to anyone NOR would I stay here again. I am a Marriott Rewards Member and plan to bring these horrible conditions to Marriott's attention.

  • Stayed January 2010, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask LifeIsGoodTraveler about Courtyard Houston Intercontinental Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Courtyard Houston Intercontinental Airport

  • Courtyard Houston
  • Houston Courtyard
  • Houston Marriott
Address: 16500 Hedgecroft Drive, Houston, TX 77060
Price range (per night):* INR4,921 - 11,352

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