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Four Points by Sheraton Houston Hobby Airport – reviews, photos

3.0 of 5
8720 Gulf Freeway, Houston, TX 77017
Hotel amenities
Four Points by Sheraton Houston Hobby Airport
Ranked #21 of 430 hotels in Houston
4.5 of 5 stars 41 Reviews
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41 reviews from our community

    Trip type
Traveller rating
    26
    10
    3
    1
    1
Date Rating
Pittsburgh, Pennsylvania
Senior Contributor
29 reviews 29 reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
“Nice New Four Points Property”
4 of 5 stars Reviewed 26 January 2012

Nice fresh crisp property located near Hobby airport. It wasn't the best location for my purposes of being downtown but it was fine. Located off a service road off the 45 freeway literally 100 feet from the highway. Not much to do in the area, but the hotel made up for that. Nice property once inside and away from the freeway noise which isn't the hotel's fault. Average to above average hotel employees throughout.

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask David P about Four Points by Sheraton Houston Hobby Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristina Patterson, Guest Relations Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review
13 February 2012
Thank You for your review. We welcome all comments from our guests. We are glad that you chose to stay at our property, and invite you back whenever you are in town again.
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Raleigh, North Carolina
Top Contributor
55 reviews 55 reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Amazing nights sleep!”
5 of 5 stars Reviewed 9 January 2012

i had no idea the highway was that close when i got to my room! We upgraded to a suite which was nice to have the two rooms. We had the baby so she was put in a crib and it was the most comfortable of all the hotel cribs during our stay in Texas, she slept all night! (3 months old)
the parking lot had security which was unnerving but also reassuring.
We could tell the hotel had recently been remodeled because it was VERY nice inside! I would stay here again if we were to ever fly out of Hobby.

Room Tip: get a suite if you can. on the back and quiet!
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  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by JenniBeem for Houston
Ask JenniBeem about Four Points by Sheraton Houston Hobby Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristina Patterson, Guest Relations Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review
13 February 2012
Thank you so much for all of your wonderful comments! We are glad that you and your little one received a good nights rest. We welcome you to come back and see us soon.
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Austin, TX
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Great choice near Hobby”
4 of 5 stars Reviewed 1 January 2012
1
person found this review helpful

We were flying out of Hobby and booked the Park N' Fly room rate which was a great deal!! We had a nice sized suite and were able to leave our car at the hotel for the 5 nights we were gone included in the rate. What a deal!! It was basically like parking in a secured lot for free. The hotel shuttle driver dropped us off and picked us up upon departure and return. Would definitely stay here again if I was traveling out of Houston.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask srh615 about Four Points by Sheraton Houston Hobby Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristina Patterson, Guest Relations Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review
4 January 2012
Thank you very much for all of your wonderful comments. Our staff likes to know that all of our hard work is noticed and that guests enjoyed their stay with us. We are glad that the park and fly package met your traveling needs. We look forward to your next visit.
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Buffalo Grove
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“hotel needs to make sanitation a priority”
2 of 5 stars Reviewed 2 December 2011
1
person found this review helpful

We stayed at this hotel for two nights. We noticed that fixtures, such as faucets and handles,
room telephones and remotes and other items that can transmit germs and disease were not
cleaned properly, Towels, soap, shampoo and other items were not replaced each day of our
stay. A really gross problem was that housekeeping personnel eat next to just washed sheets
and towels. Dirty dishes were left by them and I wonder if staff washed or sanitized their
hands before handling guest linens. Also, the hall carpets and carpets in the common
areas are very stained and dirty. I did leave a message for the hotel manager about the
need for improving sanitation and housekeeping. I don't know if anything will be done,
however.

Room Tip: Inspect the room for cleanliness before you accept it. Bring your own bottle of Lysol for the tolie...
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  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by hungrytoo for Houston
Ask hungrytoo about Four Points by Sheraton Houston Hobby Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristina Patterson, Guest Relations Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review
4 January 2012
Thank you for your feedback. I am sorry that your stay was not what you had expected. I was concerned to read your review because we always like to exceed our guest’s expectations and it is clear that on this occasion we were not successful. We take these comments very seriously and use them to improve on a daily basis. Your concerns have been addressed to the appropriate department and we are using your feedback to improve in the future.
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Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nice new hotel. Will be returning!”
5 of 5 stars Reviewed 23 November 2011

Made reservations day before our arrival. Justin was extremley helpful and courteous when taking information over the phone, Husband and I arrived at our hotel the next day. Justin had our key ready to go. Excellent front desk service. We requested a room away from the highway and that's exactley what we got, Room smelled brand new! Furnishings and Bathroom were very nice. Bed and pillows extremely comfortable. Will stay here again!

Room Tip: Ask for a room AWAY from the highway.
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  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask E S about Four Points by Sheraton Houston Hobby Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristina Patterson, Guest Relations Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review
29 December 2011
We greatly appreciate the wonderful comments and are pleased that our agent provided you with diligent customer service. We welcome you to come back and see us again soon.
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Additional Information about Four Points by Sheraton Houston Hobby Airport

8720 Gulf Freeway, Houston, TX 77017
Price range (per night):* INR4,809 - 7,102

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Four Points by Sheraton Houston Hobby Airport
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