We stayed at this hotel for two nights. We noticed that fixtures, such as faucets and handles,
room telephones and remotes and other items that can transmit germs and disease were not
cleaned properly, Towels, soap, shampoo and other items were not replaced each day of our
stay. A really gross problem was that housekeeping personnel eat next to just washed sheets
and towels. Dirty dishes were left by them and I wonder if staff washed or sanitized their
hands before handling guest linens. Also, the hall carpets and carpets in the common
areas are very stained and dirty. I did leave a message for the hotel manager about the
need for improving sanitation and housekeeping. I don't know if anything will be done,
however.
Room Tip: Inspect the room for cleanliness before you accept it. Bring your own bottle of Lysol
for the tolie...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4 January 2012
Thank you for your feedback. I am sorry that your stay was not what you had expected. I was concerned to read your review because we always like to exceed our guest’s expectations and it is clear that on this occasion we were not successful. We take these comments very seriously and use them to improve on a daily basis. Your concerns have been addressed to the appropriate department and we are using your feedback to improve in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC