Had a room on a layover in Houston and it was wonderful stay at this hotel including d staff!

I slept one night in this hotel, guy at the lobby was very nice, but few things were bad. First, i waited 30 min for the shuttle at the airport, it's very long. Second, my room smells urine. But i slept well.
I will never go back, i prefere pay a little bit more and have a clean bedroom.

My job requires vigorous travel and I alway stay in 3 to 5 star hotels. I needed to be in Houston to visit clients and one that uses this hotel frequently recommended it. Like other reviewers I was a bit nervous after seeing some of the unfavorable comments. Overall it was a great stay! The rooms are spacious and clean and the staff was great. I didn't have time to go out for dinner so did dine at the hotel restaurant. Had a great steak dinner, perfectly cooked to my liking and the server was attentive. The complimentary breakfast had a good variety and the pastries were fresh and tasty. The Chef came out and checked on my table which was a nice touch. As a single female traveler I really felt that the staff went the extra mile to make sure I was comfortable. Would recommend the hotel and restaurant to others!

The room I had was ok. My co-workers had to change rooms twice due to the smell of mold. The restaurant service when we first arrived was, to put it kindly, aweful. The waitress acted like we were bothering her by being there. I had to remind them at least three times not only what I ordered but that I actually did order. I got my food 45 minutes later...it was a sandwich. The dinners consisted of leftover pork that was so overcooked that pieces of it were black. The baked chicken, and fried for that matter, were some of the driest pieces of chicken that I have ever tasted. The restaurant just lacked any bit of quality what so ever. We will be going out to eat tonight. The shuttle was excellent though. By far, the shuttle service was the highlight of our stay.