Visiting from the military...I have been in Afghanistan and wanted to get a great night sleep. I had stayed there before and had a few problems. However, the hotel was very apologetic and nice. I even got an email from the manager who offered a coupon. I took him up on it and the stay was very nice again. You know sometimes everything can't be perfect, it's how the hotel handles your complaint/opinion. They handled mine with the upmost courtesy and respect. I will be staying there again real soon... No major issues to address at this time...
- La Quinta Houston
- Houston La Quinta
