It is impossible to know if you book through Travelocity that you will indeed get the rate quoted. I booked a room for my daughter at Comfort Suites through Travelocity and pre-paid it. When she arrived the hotel would not honor the agreement. She had the printed confirmation, but they still said they could not honor it. After dealing with Travelocity customer service and the hotel management for more than 2 hours, Travelocity informed us that we would have to pay the additional fee. In the end, my daughter went to the Comfort Suites counter to pay the additional charge, and the management then informed her that they were going to waive the additional charge. While that is honorable on the hotels part, it is exactly what should have occurred more than 2 hours before. After dealing with this until after midnight, my daughter finally got to bed before having to get up the next morning to catch a flight. Buyer beware! You may indeed have to pay a different rate/fee when you arrive at accommodations booked through Travelocity.
- Comfort Suites Houston
- Houston Comfort Suites
