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Hotel Sorella CITYCENTRE – reviews, photos

4.0 of 5
800 Sorella Court, North Building, Houston, TX 77024
Hotel amenities
Special offer
"Ti Amo - I Love You"
Hotel Sorella CITYCENTRE
Hotel Sorella CITYCENTRE
Hotel Sorella CITYCENTRE
Hotel Sorella CITYCENTRE
Hotel Sorella CITYCENTRE
Hotel Sorella CITYCENTRE
Ranked #18 of 430 hotels in Houston
4.5 of 5 stars 157 Reviews
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157 reviews from our community

What travellers say about this hotel
  • Continental breakfast(8)
  • Very clean(8)
  • City Centre(6)
  • Very modern(5)
  • Pool area(4)
  • Parking garage(3)
  • Would definitely stay(3)
  • Great restaurant(3)
  • Great time(3)
  • Free WiFi(3)
Traveller rating
    94
    42
    13
    3
    5
Only show reviews for Family (13) | Couples (61) | Business (64)
Date Rating
El Paso, Texas, United States
1 review
“Wonderful place to stay”
5 of 5 stars Reviewed 8 February 2012

The hotel Sorella was beautiful with wonderful surroundings. Everything was very clean with all sorts of accommodations. The staff was very friendly and the front desk was very helpful with any questions we had for them and had some great suggestions on places where we might go to have fun. The views were spectacular and the citycenter itself was great, you could just go out and have fun as they have all sorts of restaurants and sort of a central area where people gathered to relax and the kids could play. I think it's a great place to stay whether your on business or for a quick getaway with someone special, or even for a family on vacation. I would recommend this place and would stay again on a visit to the Houston area.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jzickmund about Hotel Sorella CITYCENTRE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
2 reviews
“Best place in town...”
5 of 5 stars Reviewed 8 February 2012

I travel to Houston quite often and ever since reading about Sorella in Conde Nast I decided to try it out. The location is convenient and great, with lots to do, but more importantly it feels like a retreat whenever I'm there. The staff is fantastic, rooms are beyond luxurious and comfortable. Makes you not want to go to work on your business trip.

Highly recommended. Great restaurant too!

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask hermano99 about Hotel Sorella CITYCENTRE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
1 review
“Amazing Stay”
5 of 5 stars Reviewed 8 February 2012

We loved every minute of our stay at Hotel Sorella. From the amazing room view, to taking the kids to the Studio Movie Grill. Once we parked our car we didn't leave City Centre area. There are plenty of things to do within walking distance. The restaurant at Hotel Sorella, Bistro Alex, is amazing, I recommend the Chicken and Waffles or the steak for Brunch! Great place to to have a romantic weekend or a girls weekend, as well. When in Houston we stay at Hotel Sorella!

Room Tip: All the rooms are amazing at Hotel Sorella. We loved the view of the courtyard.
See more room tips
  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LaurenTaylor69 about Hotel Sorella CITYCENTRE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Excellent Stay! Very Pleased!”
5 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

This review is for my stay on 2/3/2012. I decided to book a weekend getaway for my fiancé and I. I booked the "Ti Amo" package in a room which features a room with views of Citycentre plaza and downtown Houston. The package includes room, a bottle of champagne, chocolate covered strawberries, breakfast for 2 at Alex Bistro, and complementary valet parking. Normally I have been let down in the past with other establishments as they do not follow the package. I have found myself calling the front desk asking where my stuff is.. but I am excited to report that everything went SMOOTHLY at hotel Sorella! I have to say the most difficult thing I had to do was find the place. It is tricky to find the main entrance. After finding the front entrance, I proceeded to use the valet parking service. No problems there. I was directed to the side elevator which takes you to the 2nd floor where the lobby is located. There were 3 other people being helped but I did not wait long at all. Upon checking in, they gave my the keys etc.. and presented an envelope with my voucher for the free breakfast for 2 at Alex Bistro. That was easy! I went to my suite on the 9th floor and was very pleased with the room. It was big and clean and very comfortable. It had a great view as well. Just as described on the hotels' website. I was very surprised at the level of cleanliness.. no hairs, dust, or wrappers. It was spotless! About 30 minutes after checking in, the champagne and strawberries arrived! Again I was pleased that they actually followed through on everything I was expecting without me having to "remind" them. Later in the evening after returning from a movie at Studio Movie Grill, I had a welcome card with a bottle of red wine and 2 glasses waiting for us!!! That was unexpected but very welcomed!!! We really enjoyed it! This morning we woke up excited to have breakfast at Alex Bistro. We got there around 9:30 and it was not very busy. We got seated immediately and our waiter was very friendly. I asked if there was a value/limit for our voucher and he said no, just as long as you don’t order 7 courses! So basically order as you normally would. :) The coffee was great and food was good too. We gave him our voucher, tipped, and left. Easy process! I am giving Hotel Sorella a perfect 5 stars because everything was perfect! No complaints on the room, the cleanliness, and the staff was great! Always courteous and greet you by last name. I would highly recommend staying here whether for business or pleasure. There are plenty of restaurants and entertainment nearby and you will feel well taken care of. (p.s. i'm giving them an excellent on location because of the proximity to restaurants and bars...not by where the front door is lol)

Room Tip: Rooms with the courtyard view are quiet. Try to book a room that states view of downtown houston and...
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask katgoddess70 about Hotel Sorella CITYCENTRE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
“Great Place”
4 of 5 stars Reviewed 30 January 2012

Overall, this is a really nice hotel. Great service. Quiet. The rooms are very trendy but comfortable. The only reason I did not give it five stars was due to cleanliness. Nothing horrible, but there were a couple of hairs on the floor of the bathroom when I arrived. Most people probably think that is picky, but being a clean freak, those kind of things gross me out. Many folks from my employer stay here and all seem to like it.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask WhereRWeGoingNext about Hotel Sorella CITYCENTRE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Driver8843, General Manager at Hotel Sorella CITYCENTRE, responded to this review
1 February 2012
Thank you for the great feedback, I am concerned about the issue you reported in relation to cleanliness. If you could please email me at rgullion@valenciagroup.com so that I may follow up with your concern.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hotel Sorella CITYCENTRE

800 Sorella Court, North Building, Houston, TX 77024
Price range (per night):* INR11,464 - 19,684

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