Stayed at this hotel and checked out the next day because the stay was terrible. Was upgraded to a 2 bedroom room with an upstairs and downstairs (Marriott Platinum) and walked into a room that was filthy. The downstairs toilet had brown rings that showed it had not been cleaned properly. After using the gym next door at the Courtyard, took a shower and while drying off, opened the towel to find blood and snot on the towel. Not kidding- took a picture on my phone to document this, as this has never happened before. I called the front desk and had housekeeping replace all the towels and complained to the manager. Managed to finally get a return phone call where my room was comped. There are way too many nicer hotels to stay at in the area- I would only stay here if everything else is sold out.

This Residence Inn has an apartment layout. Finding my room was quite challenging and can be compared to entering a maze. Once found, I brewed a fresh pot of coffee but could not find any stir sticks. The kitchenette had no dishwashing soap which I needed to clean up my coffee spill mess. The room was average. I saw no bugs. Breakfast was average. On a positive note... this hotel is only minutes to Rice University. Rice Univ. has an amazingly beautiful campus; hopefully my son gets accepted. I hear that it's hard to get into Rice Univ. but God has our backs.

We have stayed at this hotel several times over the last few years. Each time we have noticed that more things are breaking/broken/falling apart/in general disrepair. There have been bug problems in the rooms the last couple of times. This time the doors did not close and there was a broken spring with a small metal ball on the floor by the door which could have been a major choking hazard for our son had we not seen it first. The beds are hard, creaky, and uncomfortable. The breakfast is included but not great. Location and price are OK.

stayed here overnight on way to galveston from outside looks ok. once we got in room furniture dated and not clean enough. no bugs just stale. probably would not stay again for the money. liked the concept of the kitchen