We received terrible service from this hotel. The staff was incredibly pretentious and rude which was odd considering how run-down the place was. When I pulled up, I thought they were closed. The carpet was filthy and the people at the front desk did not treat me like my stay mattered; there was no personalized service whatsoever. My non-smoking room reeked of cigarettes and the trash was overflowing. I checked out immediately, which they didn't sem to mind about either way and will never return. When i am a guest, i want to be treated like a guest, not an inconvenience.

The Springhill Brookhollow reminded me of a little studio apartment more than an extendy stay business hotel.

The staff was real nice and helpful. It's easy to get to, surrounded by office buildings with a big well lighted parking lot. There's a small breakfast area with a free breakfast in the morning. Nothing elaborate but not a bad selection either. Better quality coffee would have been nice.

I liked the lay out of the room. I liked having a small fridge, microwave and kitchenette area. There's a little living room area for relaxing without having to get into bed. The small separating wall kept hallway noise out of the bedroom. Although I heard from other guests that the rooms facing the highway are noisy. The air conditioner unit worked liked a charm and in hot humid Houston that's a huge plus. The bed was nice and fluffy with clean sheets. There wasn't a dresser but the nightstands were big enough to store clothes in. The vanity was outside of the shower/toilet area so you don't have to worry about foggy mirrors or bumping something in the toilet. There was one somewhat older television that turned to be used in both the living area and the bedroom. It was a bit old and clunky but it did have quite a large selection of channels. The furniture was a bit outdated and uninspired.

Considering the Springhill is cheaper than most comparable type hotels from the big chains I wasn't expecting much. So I was pleasantly surprised to find it comfortable and suited for my purposes. For extended business trips in this area of Houston I'd recommend it for those on a moderate budget.

Picked this hotel for the price $79/night, which is quite a value in the Houston area. It is also close to my daughter's home. Although I arrived quite late in the evening, my requested room was held for me. Check in super fast. Room very average with small, old TV and outdated, ugly furniture. Bed very comfortable. Wonderful view of the YMCA parking lot, but at least no noise from the highway in front of the hotel. I had to clean the drawers before I would place my clothing inside. There were bugs in the night stand drawers. The shower didn't drain properly--about 2 hours for the tub/shower combo to empty. Didn't use the refrigerator, coffee maker, or internet, so can't comment on them. Breakfast buffet a little below average: make you own waffle, sausage patties, scrambled egg "patties," cold boiled eggs, and assorted cereals and breads. Most of the hot food was taken immediately by inconsiderate older children who couldn't possibly eat 10 sausage patties and 6 boiled eggs! The cooling/heating system is the old under the window unit that cycles high/low/off, for a very disturbing sleep. The curtains above the unit don't close properly, especially when the high fan is on.
If you just want to sleep here and don't need the other amenites, this hotel is a bargain.
I would stay here again if another comparable hotel isn't available near my daughter's home. I rate it 4*'s just for the value and location. The best is: it's a completely NON-SMOKING establishment.

I stayed at this hotel for the first time for a recent business trip. I arrived late in the evening - exhausted from traveling. The Manager on duty went above and beyond to make me feel genuinely welcomed from the very beginning. He provided first-class service all the way...

I always read travel reviews online, however this is my first time providing a review - simply because it was that great of an experience!

The hotel rooms were updated, nice, and spacious. Overall, I was extremely pleased with my choice of hotel during my stay and would absolutely 100% stay here my next time to Houston.

My only note for improvement would be the workout facilities - which worked fine but were somewhat outdated.