This would have been a 4 star rating if the quality of the room was a little better. The room was average, on the older side, with a kitchenette, full size fridge, microwave, pots & pans and dishes. I couldn't get the wireless to work, but the ethernet was fine. The tub leaked profusely and the ice maker didn't work. I asked to have them fixed. The fixes were to remove the on/off lever from the ice maker, and to tighten the knob on the tub to the point where it wouldn't leak and I couldn't turn it. Not what I expected or wanted.

There were free breakfast items (oatmeal packets, milk, juice, muffins) and a "store" where you could get assorted items and have them billed to your room. Word to the wise - if you have double occupancy, make a point of it because our room was actually for one person and the bed was in the corner, with only 1 nightstand. I had to crawl into bed from the foot of the bed.

We had to have several large boxes of medical supplies delivered before we got there and there were no problems with that. Due to a delayed flight, we arrived several hours later than we intended and there was no problem checking in. The staff was very nice.

Last minute booking for a local place near NASA. As a Platinum member I was upgraded to a larger suite and given a coupon for 50cent purchase from the cupboard. I was surprised to find that there was a free breakfast provided. Free Wifi and a PC terminal with printing facilities is there too. Didn't use the laundry or gym.
Staff really helpful and friendly.Only 3 miles to NASA so very convenient for me. Overall very impressed and would stay again.

Only thing missing was a king size bed. Rooms were a little cramped but everything was there.

Stayed for just one night during visit to JSC and USRA. Good location for that. Feels small scale and familiar. A bit hard to see it from the Bay Area Blvd. Complimentary WIFI nice.