Customer service is horrible So do not stay at this place

I stayed here last night. I felt the price was not bad. I paid $105/taxes and all for a queen suite with kitchen included. The pet deposit was only $15 and well worth it. Residence/Marriotts were charging $100/stay.
The staff was nice/ very helpful. There is no one manning desk after 11p but they can be reached. They have a little supply of snacks etc that they sell at reasonable prices on the honor system. You leave money or write down what you got. Also gym/laundry/internet available. The rooms have dvd/vcr and kitchen well enough supplied to cook if you desired.
Nice clean comfortable bed/nice towels. Overall good experience. Mostly used by travelling professionals I believe. Felt safe as it is also next door to police station.
Nasa was right around the corner which was what we were there to see.

Overall this Candlewood Suites is acceptable. I normally prefer Holiday Inn Express or Hampton Inn when choosing a mid range hotel, but given we were just looking for a cheap night to get an extra promotional credit, we were happy with this location at less than $60 this location is a good value.

We knew we would have fewer perks, but would also have all we needed for the night. Candlewood is a designed as a limited service extended stay so do not expect your typical mid range business traveler perks. However the location is clean, staff is friendly, and if you know what to expect with the Candlewood brand you will not be disappointed with this location.

I would imagine in most instances you would have a car at this location as we did, but if you do not have a car there are plenty of dining options within a 5-7 minute walk. With a car you have nearly unlimited options within 10 minutes. Right next door is a Denny's and McDonalds if you do not want to venture out.

This Candlewood, as all others, does not have front desk staff from 11pm till 7am, though they do say that they have on site staff all the time. We booked a studio suite and that is what we were given. If you are staying for more than one night there is limited housekeeping service.

The room and common areas were clean though a bit dated. All rooms have a nice size fridge, microwave, sink, kitchenware, microwave, and kitchen table. The room has a work desk, leather chair, and Queen size bed. The bed was comfortable, though the bed is very close to the wall on one side. The rooms are not very large, but are comfortable. The climate control system worked well, and the blower can be set to on for white noise while still using the air conditioning. The room has a TV, VCR, DVD Player, CD player, etc. The TV is a old CRT style TV but had plenty of channels. The free wifi service was easy to connect to and was relatively fast for a hotel. Carpet, furnishing's linens, and furniture are all clean but showing some wear and tear.

As for the common facilities, they have quite a few unique offerings. Outside there is a nice sitting area with a gas grill available. (No pool at Candlewood.) Inside, they have a small but sufficient workout room with treadmill, weight machine, bikes, and some other equipment. They have free use of washers and dryers to do your laundry. They also have an honor system for convenience foods - just choose and charge to your room or pay cash. Also, they offer free video and DVD checkout.

One major thing that I always find lacking at Candlewoods (thus the reason I do not choose them for business trips often) is that they do not have a business center or guest printer. Keep this limitation in mind if you are in need of printing.

I would recommend this hotel for either an extended stay or a quick on night stay if you are looking for a budget option in the Clear Lake area.

The Candlewood Suites hotel was a pleasant and quiet place to stay in the Clear Lake area of Houston, TX. The room was a one bedroom with a living room and full kitchen primarily designed for business travelers. The room was clean and pleasant with a large kitchen table/desk arrangement for both eating a working. The bathroom was clean and the staff was pleasant. We liked the "Cupboard" / "Laundry Room" available to the guests. The Cupboard was one of the most well stocked "markets" we've seen in a hotel. There was a small, but well outfitted fitness room also. There was no pool with the facility.

The downside of the hotel was that none of the rooms had a king-sized bed. Only queens were available, and my wife and I would have liked a little roomier bed. The main complaint was the HVAC system which was a type I had not encountered before. It could "sense" when someone was in the room and when they were not. A placque above the control panel stated that it was equiped with an energy saving feature that could sense when someone was not in the room, and would save energy (by not runnng as much, I assume) when no one was in the room. It said to wait 15 minutes after returning to the room for the temperature to return to what you had set it to. The 15 minutes was more like 2-3 hours to return to temperature, and it seemed to think that when we went to bed at night, we were not there. I found the energy saving feature to be quite annoying and not very customer friendly. I would prefer to stay in a hotel where the HVAC lets the customer decide when and how it should be on and running, not vice versa. I hate to think what the room might have been like if the outside temperature was in the mid to upper 90's outside instead of the 70 to 80 degree weather we had.

Overall, I would recommend the hotel, but with a caveat regarding the poorly designed HVAC system.