we had bought our room off of hotwire & was afraid of the price but when we arrived it was very clean & smelled clean, the staff went out of their way to accomadate us. The breakfast could have been better, but we were just passing through going to California to work, so it took care of our needs, it was very quite & there were a lot of places to eat nearby, within walking distance.

Everything about this hotel was nice. Breakfast, pool, large clean rooms, gated parking. It was billed as near downtown. It is not. It is right by the I-10 freeway east of downtown by 8 miles. The neighborhood is a little questionable by sight but nothing happened so I would say the hotel is safe. Very reasonable price.

My identity hasn't been stolen (yet), but they scanned my DL, and may have read the barcode on it as well as my CC. Enough digital info to wreak havoc. The clerk initially denied scanning my DL. Haven't seen the same clerk twice, morning or evening, for 3 1/2 days, but they all have the same behaviour; feign friendliness until you have a problem. Then, they do nothing more than they have to, let you know complaints/concerns/requests are not welcome by their expressions, and always have an immediate answer to any problem that implies it should be no problem for the customer or that the customer caused it. The side door that bypasses the lobby (locked after hours) wouldn't work for guests, but was no problem for the clerks. Secure parking is available, but not offered to me. I'm sure this had to do with me asking about the DL scanning.
I travel almost every week, so I'm not a newbie. These people made me feel uncomfortable from the beginning of my stay, and I won't stay there again.

The room was clean although when we opened the dresser drawer someone elses socks were in it. The a/c worked well and the room was quiet. The elevator has a strong smell of deoderant in it but the room didnt. The bed was comfortable and the bathroom was clean and had enough towels.The pool was nice and clean (outdoor). The breakfast waffles tasted terrible. I threw it away and then one of the staff members came and had one and he told the breakfast keeper to throw the batter away. Otherwise the breakfast was apples, oranges, 4 kinds of cereal, toast, bagels, baking powder bisquits and baked eggs and sausages. Orange and cranberry juice. A good selection of rolls and small muffins.