We had the mid-point leg on our trip from New Orleans to Hill Country, Texas planned out perfectly. The reservation was in place at Drury - Houston West & after driving 360 miles, we were ready for a our hotel stay to commence. Unfortunately it lasted a whole 30 minutes. We received our 2-bedroom suite room and marched up to the 3rd floor to check it out.
Wow, we were disappointed. We have stayed at Drury Inn in MS & AL and these newer properties are simply amazingly comfortable & pet friendly. This property is very old and the rooms are very small & unrefined. The 2-bedroom suite was just a regular room crammed with mismatched beds & outdated TVs & decor. After allowing Drury Inn to call around to some other properties in Houston for us to transfer, we determined that all of their Houston facilities were equally disappointing.
We moved on to La Quinta Brookshire, Texas (just down I-10 W from Katy Mills) and enjoyed it tremendously!!! Plus, they welcomed out Border Collie with open arms!
Nothing against Drury. We will continue to patronize their properties, but just not their legacy locations such as this in Houston.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
22 June 2010
We appreciate your feedback and are sorry that you were disappointed with your room. We are continually looking at ways to improve our product. In fact, we will be adding 37 inch HD flat screen televisions to this location in the next few months. Company wide, we maintain a regular renovation schedule to keep our products fresh and up to date. Thanks again for sharing your feedback. We hope to have you as our guest the next time you are in Houston!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
