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Holiday Inn Houston Northwest Willowbrook – reviews, photos

3.0 of 5
18818 Tomball Parkway, State Highway 249, Houston, TX 77070
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Holiday Inn Houston Northwest Willowbrook
Holiday Inn Houston Northwest Willowbrook
Holiday Inn Houston Northwest Willowbrook
Holiday Inn Houston Northwest Willowbrook
Holiday Inn Houston Northwest Willowbrook
Holiday Inn Houston Northwest Willowbrook
Ranked #216 of 430 hotels in Houston
3.5 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    6
    4
    2
    3
    1
Date Rating
Loma Linda, California
1 review
“very convenient hotel”
5 of 5 stars Reviewed 7 December 2010

We had all what we needed. The rooms were nice, clean, the breakfast was great. We liked the location, 5 minutes away from the Willowbrook Mall, grocery stores, Hair Salon, pharmacy, my teen loved the Best Buy store which was so close by. Wallmart was also very close, and so was Target. THere were several restaurants near by too. we couldn't have been better situated. We will come back often.

  • Stayed November 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Traverse City, Michigan
1 review
“Texas hospitality”
4 of 5 stars Reviewed 24 May 2010

I'm here for 1 week and it is now my second day. My luggage has been lost by the airline. There is a clerk by the name of Gary that does a great job at welcoming you. He has gone the extra mile to provide me with extra toiletries until my bags arrive. The room is nice and clean. The only negative is that the turn into the Hotel comes up quick and if you miss it, you will have to circle around always due to the one way.

  • Stayed May 2010, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask littlejoer about Holiday Inn Houston Northwest Willowbrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riverside Cty
Senior Contributor
24 reviews 24 reviews
Reviews in 18 cities Reviews in 18 cities
37 helpful votes 37 helpful votes
“Great service, Excellent breakfast!”
5 of 5 stars Reviewed 5 October 2009

We have stayed here a year ago but they have undergone some renovations since then. There was ample parking and the staff was welcoming and efficient. USA Today was available in the lobby and the room was nicely decorated. It included a large hotel fridge and a microwave, as well as the standard room coffeemaker. The complimentary hot breakfast included meat, potatoes, hot and cold cereal, danish, toast and bagels, yogurt, juice, fresh fruit...and...cooked to order eggs! The best part was the carafe of coffee delived to our table! That breakfast is available 7 days a week and on the Monday morning we were there, a couple arriving 10 minutes after service was treated to a hot breakfast delivered to their table from the kitchen! The staff makes this property!

  • Stayed September 2009, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mrsanderson about Holiday Inn Houston Northwest Willowbrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great hotel!”
5 of 5 stars Reviewed 18 August 2009

We rented three rooms, our family had come down to Houston for a wedding. We stayed two nights with no complaints. The staff was friendly and very helpful. The first night we got there, one of the rooms we had smelled like smoke, and they were more than happy to give us another room. The breakfast was good, eventhough the pancakes and waffles were hard. The staff in this hotel is great, the bathroom was big and clean, and the blankets were cozy. I don't think there were alot of people staying when we were there (judging from the sparse cars in the parking lot), but we still got great service.
The only complaint I have is for the entrance to the hotel. We got there at night and entered in on the wrong side. They don't have Wi-Fi.

  • Stayed August 2009, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dazedaisy about Holiday Inn Houston Northwest Willowbrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, TX
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
“I give them an "E" for effort, but thats about it”
2 of 5 stars Reviewed 21 November 2008

I believe this Holiday Inn has been recently converted from another hotel. The furniture appears to be fairly new in the rooms and the overall property is clean. Staff was friendly but didn't really "shine", not that I really expected them to a Holiday Inn. Rooms are basic and as I mentioned above appear to have new furniture. Bathroom was clean although the toilet ran all night and the show was barely warm at 7:00am. Breakfast was dismal and ended at 9am instead of the usual 10am. By the time I arrived each morning at 8:30am everything was picked over. The maid service also starts early. I was working, not yet dressed for the day around 8:15 when I heard a faint knock on my door. By the time I jumped up, grabbed a shirt, and tried to make it to the door, the maid was already opening it up with her master key. We were both embarrassed, she apologized and moved on. I didn't have time to enjoy the bar, but from a distance it looked well stocked with the basic brands and mixers. The hotel managed to shove a pool table into the bar area so it made the already small area even tighter. Overall the hotel works for business travelers or just a quick overnight stay but that's about it.. Don't expect much more. Its important to know that there is NOT a full service restaurant on site (at least that i saw).. No Lunch or Dinner served although a couple of places deliver.

  • Liked — Overall Clean, decent staff
  • Disliked — Breakfast, Shower temp,
  • Stayed November 2008, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Additional Information about Holiday Inn Houston Northwest Willowbrook

  • Holiday Inn Houston
Address: 18818 Tomball Parkway, State Highway 249, Houston, TX 77070
Price range (per night):* INR5,201 - 9,003

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