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TownePlace Suites Houston I-10 West/Energy Corridor – reviews, photos

2.5 of 5
15155 Katy Freeway, Houston, TX 77094
Hotel amenities
TownePlace Suites Houston I-10 West/Energy Corridor
TownePlace Suites Houston I-10 West/Energy Corridor
TownePlace Suites Houston I-10 West/Energy Corridor
TownePlace Suites Houston I-10 West/Energy Corridor
TownePlace Suites Houston I-10 West/Energy Corridor
TownePlace Suites Houston I-10 West/Energy Corridor
Ranked #195 of 430 hotels in Houston
3.5 of 5 stars 10 Reviews
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10 reviews from our community

    Trip type
Traveller rating
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    4
    3
    1
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Date Rating
Pittsboro, North Carolina
Senior Contributor
32 reviews 32 reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
“Great value”
4 of 5 stars Reviewed 4 February 2012

I stayed here two consecutive weeks. The place had a very good rate for places in the area and I generally like the Marriott chain, so I gave it a try.

The room was a good size. The bed was fairly comfortable. The bathroom was pretty standard but in good shape. There was a comfortable sofa and a good desk. It had a full kitchen which I did not use.

The airconditioner was a bit noisy, but not too bad. The breakfast was free and pretty nice with some sort of sausage and eggs, bacon every day. The staff were very friendly and competent. The rooms and furnishings were in good shape. There was not very much road noise from the highway which is mostly blocked by the other surrounding buildings. There was some noise from the hallway (slamming doors) and from the TV in the connecting room.

All-in-all a good place in the area to stay.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bob Kenyon, Director of Sales at TownePlace Suites Houston I-10 West/Energy Corridor, responded to this review
9 February 2012
Thank you so much for the kind words about our hotel and our team! We truly appreciate your comments because without them, we have no way of knowing what our guests like, and where they'd like to see us improve!

I apologize for the issue you experienced relating the AC unit. We take great pride in our response time regarding guest service needs, so I hope we had a chance to take care of things for you while you were still in-house! I'm glad you were able to enjoy the rest of the property, and the other amenities we offer. Things are only going to get better at the TownePlace Suites in 2012, so please give us a call the next time you are planning a trip to Houston! We'd love to welcome you back!

Sincerely,

Bob Kenyon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
“Meets Expectations”
3 of 5 stars Reviewed 22 May 2011

I had the misfortune of visiting Houston during OTC week. While I would normally stay in the city, everything was full or prices were ridiculous so I stayed here.

While it made for a long drive into the center of Houston, I was happy enough with my decision. I was not expecting the Ritz but was pleasantly surprised. The rooms are nice enough, the reception I got on checking in was quite good. The staff was always friendly and helpful.

When I am staying someplace for multiple days, I like staying someplace that has a kitchen so I can cook my own food rather than eat out all the time. The kitchen at this hotel was more than adequate.

Breakfast was a bit underwhelming compared to a Hampton Inn, so I only had the breakfast one day. Simply not much variety. Laundry room was good and free wifi is always a plus.

  • Stayed April 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Doha
Senior Contributor
29 reviews 29 reviews
Reviews in 21 cities Reviews in 21 cities
7 helpful votes 7 helpful votes
“Good place...good breakfast”
3 of 5 stars Reviewed 12 June 2010

This hotel is on the Katy Freeway and that is the USP. I would zip across to any place as the highway just next to the hotel and helped me avoid the traffic jams. The breakfast in the hotel was excellent.

  • Stayed November 2007, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Worst hotel possible”
1 of 5 stars Reviewed 23 October 2007

This is the worst hotel possible to stay in. My credit card was cgarged wrongly. The Director was unprofessional. Worst of all, the heater sparked off the smoke detector even at the lowest increase in temp, they wouldn't even change your rooms.

Note, i've stayed at this hotel several times before, but i guess things aren't going well for this location any longer.

To them, the customer isn't important. They're just about making their money.

I would recommend a Motel 6 or 8 over this location.

Angry Cust.

  • Liked — The location
  • Disliked — The unprofessionalism of some of the staff, heater not working properly, refreshes not given as promised
  • Stayed October 2007, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Washington, DC
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Clean and Comfortable Suite hotel outside the Beltway 8”
4 of 5 stars Reviewed 18 July 2007

My wife and I have stayed here three times, for a week about each time. We stay in a two bedroom suite.

It is clean and convenient and is designed for an extended stay. The suite has a full kitchen, utensils, and a TV in the living area and each bedroom. They provide free wireless internet access in each room. There is a laundry room in the main building.

The staff is very friendly.

There is a free breakfast each morning.

The mattresses are quite soft. We are used to firm mattresses and sleeping on these are a challenge for several days.

The suite has one small bathroom.

It is about 15 miles or so from downtown and the traffic congestion in Houston at rush hours can be quite bad.

  • Liked — Clean and comfortable suite.
  • Disliked — Soft mattress
  • Stayed May 2007, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Additional Information about TownePlace Suites Houston I-10 West/Energy Corridor

  • Towneplace Suites Houston
Address: 15155 Katy Freeway, Houston, TX 77094
Price range (per night):* INR4,921 - 10,401

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