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Candlewood Suites Houston by the Galleria – reviews, photos

2.0 of 5
4900 Loop Central Drive, Houston, TX 77081
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Candlewood Suites Houston by the Galleria
Candlewood Suites Houston by the Galleria
Candlewood Suites Houston by the Galleria
Candlewood Suites Houston by the Galleria
Candlewood Suites Houston by the Galleria
Candlewood Suites Houston by the Galleria
Ranked #259 of 430 hotels in Houston
3.0 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    2
    12
    6
    9
    6
Date Rating
Palo Alto
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
31 helpful votes 31 helpful votes
“Lots of small annoyances”
3 of 5 stars Reviewed 25 August 2011
2
people found this review helpful

I stayed here March 31st- April 5th. I stayed in room 139 and found that were a myrid of small annoyances. The first one was the room door and the "swinging" lock,(the one you put over the little ball) did not line up properly so the door was not totally double locked. The second thing was that the bathroom door was not hung properly. When open, the door would swing all the way open regardless of how little you tried to keep it open . The third thing was that the front door wasn't a smooth easy close. You had to put a little bit of effort behind it. The next thing is that the bathroom vanity was not aligned properly. This is the cabinet that holds the sink. On the toilet side side it was over hanging from the front causing a jagged edge. Then there was the phone book. There was A-L yellow pages in the room, but no M-L so you couldn't order pizza. The next item was that the kitchen faucet leaked more often then not fron the top. This is where the round circular top met the faucet on top. Next was the toilet seat was loose so it had to repositioned everytime you used it. Then there was a bent window screen which prevented you from wanting to open the window (with all the bugs in this part of the country). And the last but not least was that the closet door did not shut tight..

  • Stayed April 2011, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask edgar90 about Candlewood Suites Houston by the Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wiesbaden, Germany
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
“Average but very helpful staff. Location quite convenient”
3 of 5 stars Reviewed 21 August 2011

Unfortunately the first room we got was quite smelly, and we probably found the reason for that on the second day when we tried to use the dishwasher and noticed water leaking.

We were moved to another room which smelled much better.

Rooms in this hotel are equipped with a small kitchenette featuring a hot plate, fridge, microwave and dishwasher, so you can throw together a small dinner without having to go out.

We were very much impressed by the helpfulness of the staff when we realized that we left the car lights on over night and had drained the battery. They had a starter cable and a member of the staff jump started our car.

Even though the interior of the hotel is average, we'd still come back if the price is right. The location of this hotel is quite good as long as you have a car.

  • Stayed June 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jcsjcs about Candlewood Suites Houston by the Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lagos, Nigeria
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Had a pleasant stay...”
4 of 5 stars Reviewed 21 July 2011

I stayed at this property for 2 weeks at the beginning of July. It was much cleaner than I had expected for the price (I paid $69 +tax per night). The staff at the front desk are friendly; but the security does seem a little lax because anyone could walk in and out without being questioned. However, the location of the hotel is fairly safe so no bother. It is situated close to the Galleria (5 mins by car), but walking there is not an option because 1) the weather is hot hot hot!, and 2) Houston streets are not pedestrian friendly, the notion of walking anywhere seems strange to Houstonians.
It is true the maid service only comes once a week, but every adult should be able to make their own bed for a week at least. There is a good stock of towels in the bathroom. The rooms are fairly spacious, and the kitchen area is a godsend even though the hotel only provides one saucepan (which is really a small stock pot).
All in all, it was well worth the price.

  • Stayed July 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask hans411 about Candlewood Suites Houston by the Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beaumont, Texas
1 review
1 helpful vote 1 helpful vote
“Loved it and we'll be back...”
4 of 5 stars Reviewed 16 July 2011
1
person found this review helpful

I always enjoy the friendly staff and clean rooms when I stay at this hotel. The location is convenient to many restaurants and shopping. Staff is also knowledgable with area attractions and offer good suggestions. Whether business or personal, I will return. The rooms are clean and the prices are reasonable for any budget.

Stayed July 2011, travelled as a couple
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Ask Vivian200910 about Candlewood Suites Houston by the Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conroe, Texas
1 review
1 helpful vote 1 helpful vote
“HOME AWAY FROM HOME”
5 of 5 stars Reviewed 15 July 2011
1
person found this review helpful

This is my home away from home hotel. The Candlewood Suites Galleria has a great location close to restaurants, downtown, and the Galleria area. The staff will make you feel like you are part of the family. I often check-in early and my room is always ready. If going to Relaint Stadium this is the perfect place to stay.

  • Stayed July 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask topcat458 about Candlewood Suites Houston by the Galleria
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Additional Information about Candlewood Suites Houston by the Galleria

  • Houston Candlewood
  • Houston Candlewood Suites
  • Candlewood Suites Houston
  • Candlewood Houston
Address: 4900 Loop Central Drive, Houston, TX 77081
Price range (per night):* INR3,970 - 7,717

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