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Hotel 31 Houston Near the Galleria – reviews, photos

3.0 of 5
3131 West Loop South, Houston, TX 77027 (Formerly Holiday Inn Houston Near The Galleria)
Hotel amenities
Hotel 31 Houston Near the Galleria
Hotel 31 Houston Near the Galleria
Hotel 31 Houston Near the Galleria
Hotel 31 Houston Near the Galleria
Hotel 31 Houston Near the Galleria
Hotel 31 Houston Near the Galleria
Ranked #334 of 430 hotels in Houston
2.5 of 5 stars 40 Reviews
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40 reviews from our community

    Trip type
Traveller rating
    3
    10
    6
    10
    11
Date Rating
London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
“Absolutely aweful”
1 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

Me and my colleagues stayed here in May 2011 as we were there for OTC week. The hotel wreaks of a bad odour, rooms in need of modernisation, and the gym is a health hazard! Do not use it under any cost unless you wish to injure yourself.

The Business centre close to the foyer entrance has equipment NONE OF WHICH WORKS and given some of the reports dating back to 2008 clearly little has been done.

I can see why Holiday Inn cut their losses and sold it off as they just do not want to be tarnished by such a terrible hovel!

You have been warned!

Room Tip: Avoid this one have a look at Hotel Derrick 500 yards further down and opposite side of the crossroa...
See more room tips
  • Stayed May 2011, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask shunkergoel about Hotel 31 Houston Near the Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Average hotel”
2 of 5 stars Reviewed 26 January 2012

Not one of the best places to stay in. I suppose if you're just looking for a roof over your head and not fussed by below par living standards.

Breakfast is a mixed bag of nonsense. Rooms are ancient looking and archaic. TVs look like they have been pulled from student halls. Nothing works in the gym, in fact all the equipments are safety hazards, either creaking or broken, don't get me started on the treadmill - almost died!! Ice machine works and the pool works.

I was here for the OTC conference in May and was very disappointed by the general quality. The staff were very nice and plesant however.

I got the wrong bill for my room for the icing on the cake.

Verdict - if you're looking for a bang tidy hotel then avoid but if you're passing through and spending minimal time in the room then why not!

  • Stayed May 2011, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask M7Power about Hotel 31 Houston Near the Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Senior Contributor
22 reviews 22 reviews
Reviews in 10 cities Reviews in 10 cities
40 helpful votes 40 helpful votes
“Not a nice place to stay”
2 of 5 stars Reviewed 6 January 2012

We stayed here on New Years Eve for 2011 so we could go out in the Galleria area and not have to worry about driving. The room was clean, but had a funky smell to it, possibly a previous smoking room. It had no balconies. All of the decor was a little out of date. The price was about $115 plus taxes and fees. I would have much preferred staying somewhere else, but we really didn't stay in the room long. The hotel was also hard to get to. It's on the feeder road of 610 near Richmond ave. I won't stay again unless it carries a price similar to a motel 6.

  • Stayed January 2012, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask tp5970 about Hotel 31 Houston Near the Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Sent me up to my room four times with a bad key - yes, four times.”
2 of 5 stars Reviewed 12 December 2011 via mobile

Once they finally got the key to work, the room was reasonably clean. I don't recommend the "view" because these rooms face the interstate loop and the traffic noise is substantial. To top things off, I left my eyeglasses in the room and the staff was not helpful - literally refusing to look for them. Cheap rates as compared to other hotels in the area - but very bad experience overall.

  • Stayed December 2011
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask TrueGuest about Hotel 31 Houston Near the Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
“Warning.. Not safe neighborhood. Hotel is now called Hotel 31.”
1 of 5 stars Reviewed 19 November 2011
1
person found this review helpful

My car was broken into within 5 minutes of checking in. I parked right in front of the hotel went to check-in and walked out no more than 3 minutes later and caught the guy driving away. Called 911 and cops NEVER showed. Hotel does not have surveillance cameras. Hotel looked beautiful but area is very unsafe. Guy was in a Chrysler 300; no one would have suspected. Not safe especially if you have children. not what u would expect when you're across from the Galleria area. Did not stay. Other customers became concerned as well.

  • Stayed November 2011, travelled on business
    • 1 of 5 stars Location
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Ask Pam D about Hotel 31 Houston Near the Galleria
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Additional Information about Hotel 31 Houston Near the Galleria

  • Holiday Inn Houston
Address: 3131 West Loop South, Houston, TX 77027 (Formerly Holiday Inn Houston Near The Galleria)
Price range (per night):* INR3,803 - 7,214

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