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Fairfield Inn Houston / Westchase – reviews, photos

2.5 of 5
2400 West Sam Houston Parkway South, Houston, TX 77042
Hotel amenities
Fairfield Inn Houston / Westchase
Fairfield Inn Houston / Westchase
Fairfield Inn Houston / Westchase
Fairfield Inn Houston / Westchase
Fairfield Inn Houston / Westchase
Fairfield Inn Houston / Westchase
Ranked #127 of 430 hotels in Houston
4.0 of 5 stars 11 Reviews
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11 reviews from our community

    Trip type
Traveller rating
    6
    1
    4
    0
    0
Date Rating
houston
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“The big lie: Complimentary "High-speed" Internet in guest rooms”
3 of 5 stars Reviewed 4 September 2010

Hubby & I stayed here for 5 nights. The stay was fine EXCEPT FOR the slower-than-dial-up internet. Literally, click and walk away and do something! I told the desk, and they said they were aware of it, they had to live with it too. This is a deal breaker. We won't be returning to this hotel, even though the staff were very nice, room was clean, bed was very comfortable, complimentary breakfast was good. Our room was an odd number (on S side), so was quiet. We didn't use the pool, but it looked fine. Parking was well-lighted. But with the tollway right in front of the hotel, we parked our car on the west end for security. Lighting was good in parking lot, just a precaution knowing Houston. One more thing, there's no exercise room, but a sign in the elevator said Fairfield guests could use a local workout facility (.6 miles away) for free. Would be great to have one on-sight since this hotel mainly caters to business travelors.

  • Stayed August 2010, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
“Basic, Very Noisy from Road/hard to sleep, rather pricey but less than hotels by Galleria”
3 of 5 stars Reviewed 29 March 2010

We stayed in rm 306. Top floor - North facing - end by the highway.
We just needed a one night stay - and found the other hotels by the Galleria to be $200 plus - which is way to much for Houston. So I picked this place.
$111 with tax
(mainly on location, my affinity for marriott, and a "reasonable" price - for the west side of Houston )

1) Too Noisy for a good night's sleep-
For the item a hotel room must accomplish - a good night 's sleep - it fails.
The road noise was very loud, with 4 passes with siren by some ambulance.
Normally I just run the HVAC fan (fan only) to drown this out - but the AC units at this place only run the fan when the heater-or-ac kicks on from the digital set point.
So no luck using the fan to kill the noise.
(so avoid the North Side of the blg - the even numbered rooms)

2) Booking Issue - Romance pkg-
I booked directly on Marriott.com. I picked the romance pkg - which was few dollars less - and said it included chocolates at check in & a bottle of champagne in the room.
This is NOT the case.
At check-in - I asked, & asked again. I was told by the front desk person "We don't even do that".
So don't be fooled.

3) It is a basic hotel (as you would expect for a fairfield) -
It has a pool. Wife said the breakfast was ok/fine.
(if they could address the noise issue - it would be ok - but expensive)

4) Our room showed wear and tear -
Bathroom door did not close without some real special effort (we told them about this upon checkout)

  • Stayed March 2010, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Fremont, California
Senior Contributor
40 reviews 40 reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
“Convenient, Clean, Comfortable”
5 of 5 stars Reviewed 4 July 2009
1
person found this review helpful

Desirable location off Sam Houston Pkwy yet tucked away from the hustle & bustle. Convenient to a lot of amenities, food places, gas, etc. Courteous & professional staff. Clean/tidy - NO PETS! Comfy beds with 5 pillows per bed! Free internet! Nice indoor pool. Approx 10 minutes to Galleria, Walmart/Target, Bellaire Chinatown. Breakfast was adequate and typical of all Fairfields (waffle, eggs, cereal, oatmeal, bagel, toast, yogurt, and packaged Jimmy Dean sausage biscuits, juice, coffee, hot cocoa, tea, fruits)

  • Stayed July 2009, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oxfordshire
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Convenient, easy access, functional and clean”
5 of 5 stars Reviewed 23 April 2009

Very well situated to access the west side of Houston. A few miles west of the Galleria area and a lot more value for money than hotels there. Adjacent to the San Houston Parkway but far enough away to not be affected by traffic noise.

Park right outside, check- in, go to your room, everything works, everything is clean If that's what you want stay here, if you want to be pampered stay elsewhere and pay more.

Only criticism I had was I wished the doors opened automatically. It was a struggle with two large suitcases.

  • Stayed April 2009, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Fairfield Inn Houston / Westchase

2400 West Sam Houston Parkway South, Houston, TX 77042
Price range (per night):* INR5,536 - 8,500

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