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Residence Inn Houston Westchase – reviews, photos

3.0 of 5
9965 Westheimer @ Elmside, Houston, TX 77042
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Residence Inn Houston Westchase
Residence Inn Houston Westchase
Residence Inn Houston Westchase
Residence Inn Houston Westchase
Residence Inn Houston Westchase
Residence Inn Houston Westchase
Ranked #183 of 430 hotels in Houston
4.0 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    2
    4
    3
    1
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Date Rating
austin
Senior Contributor
37 reviews 37 reviews
Reviews in 28 cities Reviews in 28 cities
20 helpful votes 20 helpful votes
“avoid if you need anything like internet or even someone at the desk”
1 of 5 stars Reviewed 17 February 2010

Rooms are fine. Convenient to companies in the area. Neaby Hilton, Marriott, etc. Horrible internet....slow would be a huge complement. And, if you try to call the front desk for assistance, you never get an answer--no one ever even picks up the phone. Don't know what one would do if there were a serious emergency. Maybe you pay for what you get but I'd avod this hotel

  • Stayed February 2010, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Alberta, Canada
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
“Excellent service located accessible to Houston's attractions.”
4 of 5 stars Reviewed 21 October 2009

Typical Residence Inn located about 4 miles west of Galleria shopping, 610, etc. Also only a mile or so from Sam Houston tollway.
Clean, spacious with a good breakfast makes it a fine choice. Staff was friendly, and although I can't remember his name, the Chief Engineer was very friendly and even drove the shuttle once to get me down Westheimer.
Yes, there is a shuttle, even though I don't think the Marriott website states it.
Rate was great, and an easy 3 minute walk to a H-E-B store.
Would stay again without hesitation.

  • Stayed September 2009, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bloomingburg, New York
Senior Contributor
37 reviews 37 reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
“Not the best!”
2 of 5 stars Reviewed 22 November 2008

I stay at this hotel often when traveling to Houston only because of convenience. It is not one of the better RI's, hotel needs updates. The heating and cooling rarely works properly in the rooms, and the room itself is not the cleanest.

The plus to this hotel is the kitchen and the grocery store (Kroger) right next door.

If price is not so much of a concern, I would recommend the Hilton right up the road or the Marriott around the corner.
If looking for another extended stay hotel there is a Homewood Suites down the road however it is tough to get in there.

  • Stayed November 2008
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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New Jersey
1 review
“Do NOT stay at this place”
1 of 5 stars Reviewed 18 January 2008

Nasty hotel. Roaches all over the place and the place smelled like filth!! Please do not ever stay there if you need a decent place away from home. Even after complaining to the front desk about Roach problems, they did not do anything.

My husband and I had to move out of this hotel and BTW I am a platinum elite member for Marriott hotels and they did nothing!!

  • Liked — Nothing
  • Disliked — Everything
  • Stayed January 2008, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Austin, TX
1 review
“Good for Family and Pets”
3 of 5 stars Reviewed 14 April 2007

After many hours of research to find a hotel near the Westside Tennis Center, I found this one Resicence Inn. I was going to book the Hilton by Westhimer because it seemed to have better reviews. However, all the rooms were taken during the days we needed to stay. I decided to stayed at this Hotel because we were four adults (my husband and my parents) as well as my dog "Xylla" Yorkie Terrier. We booked a suite (#304) with two bedrooms, each one had its own bathroom (small but it was nice to have our own bathroom). The place was convinient to walk my dog around the property or around the neighborhood next door to the hotel. It had a full kitchet with pots and pans, plates, glasses to fix meals. We only used the kitchen for snacks and beer ;0). The breakfast was included in the price and it served between 6:00 and 9:30am....it was a complete hot breakfast (fruit, bread, wafles, scramble eggs, coffee, tea, yogurt).
We didn't use the swiming pool but it was in good condition and clean. The staff was friendly and helpful.

One thing is that the Interner is NOT high speed, it is a share bandwith and if you are coming to Houston for business this is not the place for you because you will end up not getting anything done on time. But if you are visiting to see friends, go shopping to the Galleria and/or visit a special event near this area then this is a nice place to stay.

  • Liked — Convinient to a grocery store and access to main high way.
  • Disliked — The taxes on the price are not included, end end price is $30 more.
  • Stayed April 2007, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Additional Information about Residence Inn Houston Westchase

  • Residence Inn Houston
  • Houston Residence Inn
Address: 9965 Westheimer @ Elmside, Houston, TX 77042
Price range (per night):* INR7,059 - 15,285

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