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Comfort Suites - Near the Galleria – reviews, photos

2.5 of 5
6221 Richmond Avenue, Houston, TX 77057
Hotel amenities
Comfort Suites - Near the Galleria
Comfort Suites - Near the Galleria
Comfort Suites - Near the Galleria
Comfort Suites - Near the Galleria
Comfort Suites - Near the Galleria
Comfort Suites - Near the Galleria
Ranked #219 of 430 hotels in Houston
3.5 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    6
    4
    8
    6
    1
Date Rating
Houston
Senior Contributor
41 reviews 41 reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
“Clean Rooms, Convenient Location, Needs Owner On Site”
3 of 5 stars Reviewed 8 December 2011

We had 20,000 Choice Hotel expiring at the end of the year so decided to use them to avoid the need for a 1 1/2 hour drive after a concert near the hotel. This was the fifth Choice hotel we have stayed in this year on points and was clearly the worst value for points, thus the 3 rating and not 4.

The hotel was less than 5 minutes from the 59 interchange at Fountainview and this is a real convenience. The bedding and furnishings were clean and fresh. The doors to three rooms that we passed on our way to our room were open for maid service and all three as well as our room had very noticeable carpet stains that led to a poor first impression. I have had great results on stains of this type using Woolite OxyDeep and said to my wife that I would bet that it would remove most if not all of the stains we saw. The water faucet in the sink in the bathroom was very difficult to manage and needed care. The paint job was not high quality. I really believe that an onsite owner or motivated manager would be able to improve the overall impression of this hotel.

The front desk staff were pleasant and efficient. The complimentary breakfast was standard with biscuits and gravy, a waffle maker, breads, bagels, scrambled eggs and a choice of cereals as well as apples, bananas and yogurt.

I would stay here again at the right price, but the abundance of Hot Wire and PriceLine deals in this area would probably result in my not choosing a reserved room here.

  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel Cardenas, General Manager at Comfort Suites - Near the Galleria, responded to this review
25 January 2012
At Comfort Suites we strive to provide excellent accomodations at a competitive price. Your comments and suggestions are greatly appreciated. We look forward fo having you stay with us again.
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New Braunfels, Texas, United States
1 review
1 helpful vote 1 helpful vote
“Undesireable”
2 of 5 stars Reviewed 29 November 2011 via mobile
1
person found this review helpful

Look at my photos, they speak for themselves, it is just really run down. The managers reception is really chips and sodas.

  • Stayed November 2011
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Cw Z about Comfort Suites - Near the Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel Cardenas, General Manager at Comfort Suites - Near the Galleria, responded to this review
25 January 2012
Thank you for comments. Your feedback is genuinely appreciated. Please be aware that we have replaced te ceiling tiles and cleaned the carpet that was pointed out. Also, we are excited to announce that in the next couple of months we will be updating our hotel with new carpet and paint. Also, our Manager's Reception consists of a Hot item, snacks, sodas, wine and beer, Monday-Thursday. Thank you for letting us know where improvement is needed.
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Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
“Excellent hotel, very comfortable and conveniently located for the traveller”
5 of 5 stars Reviewed 27 November 2011

We were on our way south to Texas, and selected this hotel because the more we use the Comfort chain, the more confidence we have in their hotels. It is an easy off and on location from the I-59, and located in a quiet area. Check in was efficient, took a little longer than usual due to `computer problems`, but the end result was well worth it.
A large King bed studio at the front of the hotel, with a large, clean bathroom, plenty of towels and amenities, and a large studio area, good refrigerator, microwave and coffee maker counter that left the computer desk, coffee table and sofa bed space free for TV watching, reading or writing hotel reviews. The bed was very comfortable, we slept well, but awoke early due to the EST-CST time change. Unfortunately, an early start was not possible, since the breakfast hours didn`t start till 7.00 am on weekends. The breakfast its self was very adequate, a mix of scrambled eggs and hash browns, with an assortment of cereals and breakfast pastries

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel Cardenas, General Manager at Comfort Suites - Near the Galleria, responded to this review
25 January 2012
Thank you for your feedback. We appreciate your comments. We now have Breakfast Bags to go for those that check out before Breakfast starts. Thanks again!
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Senior Contributor
28 reviews 28 reviews
Reviews in 23 cities Reviews in 23 cities
4 helpful votes 4 helpful votes
“hotel is better than avg but location could be better”
3 of 5 stars Reviewed 13 November 2011 via mobile

didnt like the hotel given the area and the crowds in the hotel. hotel was fine oncr it quiet down but could be on a better block

  • Stayed October 2011
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask huggy0907 about Comfort Suites - Near the Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel Cardenas, General Manager at Comfort Suites - Near the Galleria, responded to this review
25 January 2012
Thank you for your comment, we appreciate your feedback!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maine
Senior Contributor
32 reviews 32 reviews
Reviews in 28 cities Reviews in 28 cities
37 helpful votes 37 helpful votes
“Good Hotel in mixed neighbourhood”
4 of 5 stars Reviewed 7 October 2011

The hotel is about 15 minutes drive from Downtown Houston and therefore a very reasonable priced option for people who have business in Downtown Houston but do not want to spent a lot at Hilton, Intercontinental etc.. The hotel is very clean and the staff friendly. Breakfast Buffet is above average. The rooms have had some upgrades. The location is adjacent to some mixed neighbourhoods. There is a security guard on duty during the night hours. The hotel has a business center with desktop PCs and a b/w laserprinter.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Comfort Suites - Near the Galleria

  • Comfort Suites Houston
  • Houston Comfort Suites
Address: 6221 Richmond Avenue, Houston, TX 77057
Price range (per night):* INR6,447 - 9,727

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