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Ramada Houston Southwest – reviews, photos

2.0 of 5
6885 Southwest Freeway, Houston, TX 77074
Hotel amenities
Ramada Houston Southwest
Ramada Houston Southwest
Ramada Houston Southwest
Ramada Houston Southwest
Ramada Houston Southwest
Ramada Houston Southwest
Ranked #333 of 430 hotels in Houston
2.5 of 5 stars 12 Reviews
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12 reviews from our community

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Traveller rating
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Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Horrible”
1 of 5 stars Reviewed 5 November 2011 via mobile

Horrible place to stay!! Front desk lady is rude! We took a shower that night so we needed clean towels the next morning and they told us to come get it or wait tell room service starts at 9 than at 9 we called it was changed to 10:30!! My husband went to get it and she told him to go take the dirty ones to the laundry room!( talk about poor quality hotel) breakfast has cold boiled eggs, hard donuts and apple juice if you go early enough bc once there out too bad!!! Pay a few bucks more and get a better hotel!! Don't waste your money or time here

  • Stayed October 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Jasmen14304 about Ramada Houston Southwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Good for an in and out night”
2 of 5 stars Reviewed 18 July 2011

I expected much for it being a ramada. There was no continental breakfast which pissed me off being i was there for a week. Its only good for an overnight stay.

  • Stayed March 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask jaberatoti about Ramada Houston Southwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaSouthwest, Front Office Manager at Ramada Houston Southwest, responded to this review
20 July 2011
Thank you for your recent review of our property, we appreciate that you take your time to give your valuable opinion. We are sorry that you have missed our continental breakfast. We do serve a daily breakfast between the hours of 5:30 am to 9:30 am. If you stop by our property again in the future, we will be more than happy to show you around.
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“Overall disappointing”
2 of 5 stars Reviewed 29 April 2011

I had to come for Houston for work and this hotel was close to the office. I had never stayed her before and would never stay here again. While I was not expecting anything great based off the price, I was not satisified with what I got for what I paid. The lobby is nice. But the room was run down, mold in the bathroom, and an overall feeling of dirty. I stayed two nights. There was a small coffee maker in the room which would have been great had they given me any coffee. Only half a roll of toilet paper. No soap. I asked the front desk for these things the morning after my first night and they said they had been having issues with housekeeping and would make sure I got those items. Never got them. When I tried to check out and get a receipt I was told that the person working the desk didn't have a password to the computer to print one. I asked for a manager and none was there. This was around 8:45 am. They said they would email me the receipt. I provided them with email and never got one (this was a week ago). Seeing as how I never even got soap I didn't trust that they would email me a receipt so made the lady write one out by hand - which I hope my work will accept since the room was paid for with my company card. Breakfast was typical low budget breakfast... some donuts and bad coffee. The area of town is not good. Saw random people hanging out in the parking lot that were NOT staying at the hotel. Was a bit afraid my car would be broken into. Would never stay in this hotel again. Also in my room, one of the bedside lamps didn't work, one of the end tables by the bed was missing, and instead of a nice chair in the corner there were two dirty chairs set side by side. I was afriad to not wear socks on the floor. Did not see any bugs at least.

  • Stayed April 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask exaslonghorn31 about Ramada Houston Southwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaSouthwest, Front Office Manager at Ramada Houston Southwest, responded to this review
29 July 2011
Thank you for your sincere opinion regarding your stay at our property. I'm sorry to hear that you are disappointed with your stay. Many of the things you have mentioned are true and we were already working toward solutions. During your stay, we were switching our computer network and many of the staff had to be scheduled for training, thus the issue with the receipt. I hope that the solution our staff came up with was sufficient and if not, I'll be more than happy to re-issue you a proper receipt. We have updated most of our furniture and all of the guest room carpets. We are still in the process of updating many fixtures, even though the project is vast but we will complete in time. I'm sorry that you didn't find our room exceeds your expectation, I hope that if you do happen to be in the area next time, let us show you one of our newly remodeled rooms. I'm sure you will not be disappointed.
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Leeds
Senior Contributor
45 reviews 45 reviews
Reviews in 33 cities Reviews in 33 cities
15 helpful votes 15 helpful votes
“difficult to locate but friendly staff and comfortable rooms”
3 of 5 stars Reviewed 14 November 2010

Location is not the easiest to find, even with a Sat Nav. Dont use the valet parking, the car park is reasonable and has good spots. Room was comfortable and spotless, bar is great and the friendliness of the staff is fantastic. Breakfast a little greasy but filling - not a lot around hotel if staying there

  • Stayed October 2010, travelled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask TerryTyke40 about Ramada Houston Southwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Colony, Texas
1 review
“50 years ago this hotel was probably very nice!”
2 of 5 stars Reviewed 30 July 2010

We stayed in this hotel for 3 nights on a mini family vacation and were very disappointed. I booked through the Ramada website and it said payment would be due at the time of checkout. When I got there the lady said that it was their policy to charge all 3 days at the time of check-in. This cut me very close on funds since my payday was the following day and I was not expecting this. The breakfast was ok as long as you didn't want juice (machine broken) or you didn't get there in time to get batter for the waffle machine because once it was gone there was no chance of it getting refilled.

Room was ok. did not have washcloths when we arrived and was missing a lightbulb in one of the lamps.. housekeeping did take care of this but acted like they thought we had taken them or something.

Biggest problem however was that we were on a non-smoking floor and the people next door to our room were smoking which was causing a very strong odor in our room. We have a child with asthma so this was definitely a problem. We notified the front desk of the situation but since they only had one person at the desk and no security they could not do anything but call the other room and the call was unanswered. They offered to move us to another room but we didn't see why we should be inconvenienced when there was another person smoking on a non-smoking floor.

In closing as I said in the title, the hotel is 8 floors and in its day probably very nice.. now it could use some TLC and the neighborhood it is in is not the best.

  • Stayed May 2010, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask joed24 about Ramada Houston Southwest
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Additional Information about Ramada Houston Southwest

  • Ramada Houston
  • Houston Ramada
Address: 6885 Southwest Freeway, Houston, TX 77074
Price range (per night):* INR2,723 - 4,169

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