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Extended StayAmerica Houston-Willowbrook – reviews, photos

2.0 of 5
16939 Tomball Parkway, Houston, TX 77064
Hotel amenities
Extended StayAmerica Houston-Willowbrook
Extended StayAmerica Houston-Willowbrook
Extended StayAmerica Houston-Willowbrook
Extended StayAmerica Houston-Willowbrook
Extended StayAmerica Houston-Willowbrook
Extended StayAmerica Houston-Willowbrook
Ranked #265 of 430 hotels in Houston
3.5 of 5 stars 5 Reviews
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5 reviews from our community

    Trip type
Traveller rating
    1
    2
    0
    1
    1
Date Rating
Chicago, IL
1 review
“Not the Residence Inn, but I wasn't expecting it to be”
4 of 5 stars Reviewed 31 July 2009

Without a doubt, you generally DO get what you pay for. I spent two weeks at this hotel while on a business trip. My choice was driven by price. The front desk staff was courteous, and was attentive to my needs. The room was clean, as were the public areas of the property. The location is nothing special, and lower prices do sometimes attract people that you might not choose to be your neighbors. That said, I never feared for my safety, and I never saw any of the "partying" that another reviewer recently claimed. For what I paid, it was a great stay. It cost me a fraction of what I would have paid at any other hotel in the area. For that, I'm grateful.

  • Stayed July 2009, travelled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado
1 review
“Avoid this one!”
1 of 5 stars Reviewed 26 July 2009

Well, you know they say you get what you pay for? This hotel is the definition of ''Cheap"" from the hard beds, to the sloppy housekeeping, to broken washers in laundry room, to the ''types'' they rent to, if you are a business traveler, go somewhere else, you will not get any sleep, because the noise at night, especially on weekends, is out of control. The security (haha) that you can never find. The manager is clueless, the rest of her staff are teenagers who dont take their jobs seriously. And for the reputation that Extended Stay Hotels have, this won totally sucks, I would give it a negative rate if I could. I have personally observed people partying in their cars in the parking lot, from smoking pot, and etc, Same thing in the hallways, after hours with the 'younger' guests. Since I am from AZ, my impression is this hotel has a 'party' reputation. I will say that I am seriously disappointed.

  • Stayed July 2009, travelled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Whitehouse, TX
1 review
1 helpful vote 1 helpful vote
“Truck broken into-attempted burglary”
2 of 5 stars Reviewed 23 February 2009
1
person found this review helpful

I am here on business. The hotel was booked for me through the company I work for, so I didn't have much choice. The beds are hard and uncomfortable. The area didn't feel safe. I had already stayed here for about 4 days, left for the weekend to go home then came back to stay on Sunday evening for work on Monday. I went out to my car to find out that my car lock had been pushed into the door panel. There was a big hole where the lock should be. I do not reccommend this hotel because they are supposed to have security. Security did not do their job last night.
DS

  • Stayed February 2009, travelled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Dallas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great experience”
5 of 5 stars Reviewed 8 August 2008

Got a great deal on this hotel on hotwire, to be honest for the price I got was not expexting much. I was very surpriesed, the location is very new (probably no more than 3 years old) so it was very clean with new fixtures. Rooms were very clean, the staff was very helpful. The location is a bit awkward, its is behind a small strip mall across the street from Joe's crab shack. But very close to the willowbrook mall and you can find just about every retailer in exsistence off of FM 1960. Overall it was a great place to stay for a great price.

  • Liked — Quality room and friendly staff
  • Disliked — a little hard to get to
  • Stayed August 2008, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Additional Information about Extended StayAmerica Houston-Willowbrook

  • Houston Extended Stay
  • Extended Stay America Houston
Address: 16939 Tomball Parkway, Houston, TX 77064
Price range (per night):* INR4,391 - 4,947

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