I stay here quite often for business and cannot say enough about the staff and services I receive from this hotel. Not to mention the location is perfect for my type of work and the rooms here are really spacious. The hotel I stayed at before would always find a way to screw up my reservation but here they really have their game on and remember me by my first name. The management must work really hard at taking care of the business travelers. I recommend this to whoever wants to be pampered and treated as a true Priority when you walk in as a Priority Club member.

My friend and I were going to attend a concert at the nearby Arena Theater and needed a place to stay. The Crowne Plaza is just south of the theater. Check-in was quick and the young man that helped us was very upbeat and pleasant. The welcome bag was a nice touch. We were giving the 8th floor and said it would be very quiet. Our room was very spacious with a separate living room area with a sofa,desk, flat screen tv and wet bar. The bedroom also had a flat screen tv and a desk with a mirror. The bed linens were very crisp and super comfortable. We had dinner at the Sierra Grille on the main lobby floor which was very affordable and tasty. I have no complaints at all with this location. Everything was fine and I would definately return. There are so many hotels in Houston~If you need one in this part of town, you should consider this establishment. They aim to please and they do! :)

I was pleasantly surprised by the quality of service at this hotel, where I stayed after a long, tough road trip. It was a great place to recuperate from being on the road. The staff was fantastic, and they addressed any issue/question I had without hesitation.
They arranged for a car and driver to and from the airport. The shuttle to the Galleria mall is on a timed schedule in the evenings But I found that because I was the only person going, they worked around my timetable.
My suite was spacious and verry well appointed and the bed was very comfortable and the hotel, generally, was quiet. The quality of food in the Restaurant was good.
I Have to say it was the perfect place to put myself back together after a long road trip. Would recommend it for anybody looking for a bit of pampering ...

This is my third stay at his Hotel. Once again they impressed me. The staff, the food, the comfortable beds, the excellent business center and the great gym. There is no better value for money in Houston.

Keep up the good work.

Special mention for Karim, Milie, WJ, Ben and Sarah.