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Embassy Suites Hotel DFW Airport North/Outdoor World – reviews, photos

3.5 of 5
2401 Bass Pro Drive, Grapevine, TX 76051
Hotel amenities
Special offer
Family Package
Embassy Suites Hotel DFW Airport North/Outdoor World
Embassy Suites Hotel DFW Airport North/Outdoor World
Embassy Suites Hotel DFW Airport North/Outdoor World
Embassy Suites Hotel DFW Airport North/Outdoor World
Embassy Suites Hotel DFW Airport North/Outdoor World
Embassy Suites Hotel DFW Airport North/Outdoor World
Ranked #4 of 16 hotels in Grapevine
4.0 of 5 stars 128 Reviews
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128 reviews from our community

What travellers say about this hotel
  • Very nice(9)
  • Happy Hour(8)
  • Business center(5)
  • Free shuttle(4)
  • Complimentary breakfast(3)
  • Meeting room(3)
  • Sports bar(3)
Traveller rating
    66
    38
    8
    10
    6
Only show reviews for Family (47) | Couples (10) | Business (46)
Date Rating
Texas
Senior Contributor
32 reviews 32 reviews
Reviews in 22 cities Reviews in 22 cities
41 helpful votes 41 helpful votes
“Comfortable and spacious”
4 of 5 stars Reviewed 29 December 2011

We stayed at this hotel for one night during mid-December. The atrium is lovely and was decorated with a nativity scene for Christmas. The room was comfortable and the bathroom was a nice size. I appreciated the extra space the suite provides, including the table and counter area with a sink. There was a microwave, refrigerator and a coffee-maker that could make 2 separate cups of coffee. However, we were only provided with a coffee package for one cup. So if you both want a cup in the morning before going to breakfast, you should check your supplies when you arrive. Having a flat-screen TV in both rooms was also a nice feature. We did utilize the sofa-bed, and I have to admit I’m not certain if there were clean sheets on it or not. I’m pretty sure it was just food crumbs that had fallen onto the sheets from the sofa, and we were way too tired to call down to the front desk. So I simply brushed them off and it looked fine after that. I also would have liked a better blanket to use on the pull-out bed. The room was otherwise very clean, as was the bathroom. The hotel was quite busy on the Saturday night we were there. This made for a noisy atrium until about midnight, which could be heard in the room and made getting to sleep before that time a little difficult.

The breakfast in the morning is very good. There is a buffet with scrambled eggs, fruit, oatmeal, grits, pastries, etc. There is also a separate line for made to order omelettes, pancakes, bacon and sausage. No waffles the day we were there. Our omelettes were excellent. They also had a face painter and a balloon artist in the breakfast area. We ate around 8:00 and had no trouble finding a table. As we were leaving, someone grabbed our table by placing their plates on it before we were even done standing up. Our friends waited until 9:00 to eat breakfast and couldn’t find a table. When we saw them they were about to go sit on a couch to eat.

Overall, I would recommend this hotel. In addition to its nice facilities, its location is very convenient to DFW Airport, Grapevine Mills Mall, the Gaylord Hotel and much more. I should also mention that all the staff members were courteous and helpful.

  • Stayed December 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica Hunold, Manager at Embassy Suites Hotel DFW Airport North/Outdoor World, responded to this review
31 December 2011
Happy New Year ! And, greetings from the Embassy Suites Outdoor World in Grapevine and Happy Holidays!

Wanted to thank you for taking the time to comment about your stay on Trip Advisor.

On behalf of all of us at Embassy Suites Outdoor World in Grapevine, we appreciate you and thank you for being our guest!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairfax, Virginia
Top Contributor
56 reviews 56 reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
“Two Great Nights”
4 of 5 stars Reviewed 22 December 2011

Had a business conference at the hotel as well as staying two nights. Room great but partitions in banquet rooms pretty thin. The speaker in the next room might as well have been in our room as well. Great food, manager's reception always good and if you have not been to a Bass Pro Shop (next door and inside walkway) you are missing out on something amazing....

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica Hunold, Manager at Embassy Suites Hotel DFW Airport North/Outdoor World, responded to this review
31 December 2011
Happy New Year ! And, greetings from the Embassy Suites Outdoor World in Grapevine and Happy Holidays!

Wanted to thank you for taking the time to comment about your stay on Trip Advisor. We felt privileged to have served you as our guest! Your survey was shared with our entire staff as a way of learning what our customers appreciates and deserves.

On behalf of all of us at Embassy Suites Outdoor World in Grapevine, we appreciate you and thank you for being our guest!
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mississippi
Contributor
20 reviews 20 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“excellent stay!!”
5 of 5 stars Reviewed 15 December 2011

stayed here for a meeting-could not have been better. the staff was very friendly and helpful,great room and bed,quiet. The breakfast is very good.This hotel has it all!!!

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica Hunold, Manager at Embassy Suites Hotel DFW Airport North/Outdoor World, responded to this review
22 December 2011
Greetings from the Embassy Suites Outdoor World in Grapevine!

I would like to take this opportunity to thank you for your kind comments on trip advisor. We felt privileged to have served you as our guest.

We realize how important your feedback is to our continued improvement and success.

On behalf of all of us at Embassy Suites Outdoor World in Grapevine, we thank you!

Sincerely,

Senior Management Team
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Dallas, Texas
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Beautiful hotel, was not impressed with the bed”
3 of 5 stars Reviewed 13 December 2011

I used 37,500 honor points to stay at this hotel. I really thought it was going to be awesome because of the high points value. The lobby is beautiful, the kids enjoyed the pool and the breakfast was delicious. The bed was miserable and I could hear my neighbor snoring all night long. I think it was because I was in a corner room tucked near another room that had a balcony. I have not complained to the hotel, however, I did complain to Hilton Honors on the points value. If had been able to rest, I probably would have given this property a high rating.

Room Tip: Don't wait until midnight to crawl into your bed and find out if it's comfortable.
See more room tips
  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica Hunold, Manager at Embassy Suites Hotel DFW Airport North/Outdoor World, responded to this review
22 December 2011
Greetings from the Embassy Suites Outdoor World in Grapevine!

I would like to first of all thank you for making us aware of the bed in your room being uncomfortable. I sincerely apologize for your discomfort as our intent is to provide all of our guests with a good night sleep and a comfortable stay!

Again; I thank you for choosing our property and if you return to the Grapevine area I would love to have the opportunity to have you stay with us and show you that we can provide you with an excellent stay.

Sincerely,

Senior Management
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Wichita Falls, TX
Senior Contributor
33 reviews 33 reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
“Best breakfast anywhere!”
4 of 5 stars Reviewed 11 December 2011 via mobile

We always stay here when in the area. Rooms are starting to show a little age but still very nice. Breakfast is hands down what keeps us coming back! Employees seemed more customer service oriented this trip too! My only complaint was that the gift shop closes too early.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Monica Hunold, Manager at Embassy Suites Hotel DFW Airport North/Outdoor World, responded to this review
22 December 2011
Greetings from the Embassy Suites Grapevine Outdoor World!

We appreciate you for taking the time out of your busy day to post your comments on Trip Advisor. Feedback like yours enables us to share our successes and learning curves with the hotel staff.

If your future travels bring you back to the Grapevine area, please don't hesitate to contact us. We are at your service!

Yours in Hospitality,

Senior Management Staff
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Additional Information about Embassy Suites Hotel DFW Airport North/Outdoor World

  • Embassy Suites Grapevine
  • Grapevine Embassy Suites
Address: 2401 Bass Pro Drive, Grapevine, TX 76051
Price range (per night):* INR7,448 - 15,007

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