My family (wife and two kids-5&9) arrive around 10 pm. I saw six cars in the parking lot. The lobby was clean. As we went to our room, we noticed the salt corrosion on the door. The first key card didn't work so we used the second one. As we entered the non-smoking room, the smell of smoke and mildew met us at the door. We decided to endure the night. We went to Walgreen's to buy Lysol. We sprayed the beds, the floors, the bathroom and the pillows and waited fifteen minutes before lying on the beds. Our two boys ran around the room with their socks on and then we noticed how dirty the bottom of their socks were. My wife took a shower and she got out and dried and had to get back in the shower to wash her feet again. As we were leaving the room, the smoke and mildew smell returned to bid us adieu. If you can avoid this hotel, do so.This is the dirtiest hotel, motel, inn or hourly day stop I have ever stayed.

We selected this hotel based on a previous stay that we were very pleased with. However, we were very disappointed with the current conditions of this hotel. The bathroom needs a thorough cleaning and the toilet seat needs to be replaced. We requested a non smoking room with a balcony. Clearly, this room had guests who had smoked and there are no rooms with private balconies. This is a misrepresentation of the reservation process. The refrigerator did not work at all. The overall outdoor maintenance is poor. The continental breakfast only offered coffee, muffins, and sweet rolls. Most continental breakfasts include a choice of juices and a variety of fruit and cereals. We will not stay here again!

We decided to spend the night in Galveston before our cruise. The prices were quite high for this particular night, but we settled on this property because it was $206 inclusive for the night and the pictures looked good on the internet. We figured we'd spend a little more and for this price we would have a nice room. NOT!
The windows outside of the so-called "Suite" were covered in dirt that looked as if it had been there from the beginning of time. We walked into the room and were disgusted. The smoke detector was laying next to the TV and the wires were sticking out of the ceiling. The beds looked like something you would find at a cheap motel in the early 80s and the room was just filthy. Don't eexpect cable either. We got a grand total of about 5 channels. The hotel shares a parking lot with a shopping center and has a view of a cemetary.

Don't be decieved by the lovely lobby. That is the picture you see on the internet.

I made a reservation here because it was affordable (about $110 for a Friday night). The lobby was nice, but on the way to my room I had second thoughts. The door to the room was rusty; the window was covered in grime and looked like it had never been cleaned. My boyfriend suggested we look under the mattress for evidence of bedbugs, and wouldn't you know, we saw three of the little buggers! The mattress was stained with bedbug droppings, the comforter was stained, and the A/C wasn't on, so the room was very hot and humid. It was nauseating. I immediately called the front desk clerk to tell her that we would not be staying there, and she didn't seem surprised at all. What a disgusting, filthy hotel!