I booked this hotel because they had "free cruise parking". They didn't mention that the free parking does NOT include transportation to the cruise terminal (other hotels offer a free shuttle). Also, the "free cruise parking" is just in their tiny parking lot which on the night we showed up was full.

The hotel was okay, but the carpet in our room had large dark stains all over the room. Even more disgusting was the blood stains bedding. I saw a review from another person on another website that said they had bloody sheets, too. YUCK!!!

One last thing-the indoor pool is not heated, so useless in the cold months.

I just returned from afghanistan and the wife, my kids and mother-in-law arrived around 1800 hours and this was suppose to be a start of our cruise vacation, instead it turned out to be a frustrating nightmare. When we arrived in our first set of rooms; the kids room had urine all over the toilet, smelled like vomit, pubic hairs on the toilet. Our room was filthy with similar conditions. We complained to the on duty POC at the front desk. She upgraded us to two individual suites. Upon entering the suites the rooms were filthy, let me explain: bed didn't look right, pulled back the covers and the sheets looked like someone just got out of the bed and there was body hair and bodily fluid stains on the sheets. The bathroom in the other suite had urine on the toilet and we complained to the front desk again. She was shocked herself when she responded and saw the conditions. She, herself went and got clean bed sheets and remade the beds. Our light on the ceiling was missing the cover; chairs and sofa with stains. Carpet not cleaned. I was appalled at the conditions when I found out this facility was less than 15 months old. The breakfast was a unique experience as well. It seemed there was a lack of service and the young lady working the breakfast area had placed a styrofoam cup out there for personal tips which I have never seen in any of the Carlson facilities I have ever stayed at and I have stayed at a lot of them. We had also paid for parking as part of our hotel pkg with the cruise and the hotel did not honor it and went as far as to tell my wife she didn't pay for it...in Essence we are now being called liars despite having our receipts for it all. So we had to pay for parking at the cruise terminal due to their lack of customer support/service and credible management! After the cruise we tried to get resolution on this situation and again the management there attempts to allege that we never paid for the mother-in-law who stayed with us in our suite despite us having our receipts again as proof of payment. Again we are liars! WORD OF CAUTION FOLKS: you judge for yourself whether you want to risk your money, health, and sanity by staying at this Country Inn Galveston Beach. If it hadn't have been for two cruise lines leaving the next day and all hotels being full we would have packed and went elsewhere that night.

Looked forward to visiting Galveston because we had never been there. Disappointed with hotel in that carpet needs cleaning, curtain rod was broken and the water in bathroom was very stinky. The ladies at the hotel desk were great - courteous and friendly. The beach is so full of trash and smelly we probably would not return to that area of Texas. We walked along the beach and saw a lot of ships. Probably the large number of ships contribute greatly to the poor condition of the beach. The ferry out of Galveston was extremely cool. Much too expensive.

I just returned from afghanistan and the wife, my kids and mother-in-law arrived around 1800 hours and this was suppose to be a start of our cruise vacation, instead it turned out to be a frustrating nightmare.  When we arrived in our first set of rooms; the kids room had urine all over the toilet, smelled like vomit, pubic hairs on the toilet.  Our room was filthy with similar conditions.  We complained to the on duty POC at the front desk.  She upgraded us to two individual suites.  Upon entering the suites the rooms were filthy, let me explain: bed didn't look right, pulled back the covers and the sheets looked like someone just got out of the bed and there was body hair and bodily fluid stains on the sheets.  The bathroom in the other suite had urine on the toilet and we complained to the front desk again.  She was shocked herself when she responded and saw the conditions.  She, herself went and got clean bed sheets and remade the beds.  Our light on the ceiling was missing the cover; chairs and sofa with stains.  Carpet not cleaned.  I was appalled at the conditions when I found out this facility was less than 15 months old.  The breakfast was a unique experience as well.  It seemed there was a lack of service and the young lady working the breakfast area had placed a styrofoam cup out there for personal tips which I have never seen in any of the Carlson facilities I have ever stayed at and I have stayed at a lot of them.  We had also paid for parking as part of our hotel pkg with the cruise and the hotel did not honor it and went as far as to tell my wife she didn't pay for it...in Essence we are now being called liars despite having our receipts for it all.  So we had to pay for parking at the cruise terminal due to their lack of customer support/service and credible management!  After the cruise we tried to get resolution on this situation and again the management there attempts to allege that we never paid for the mother-in-law who stayed with us in our suite despite us having our receipts again as proof of payment.  Again we are liars!  WORD OF CAUTION FOLKS: you judge for yourself whether you want to risk your money, health, and sanity by staying at this Comfort Inn.  If it hadn't have been for two cruise lines leaving the next day and all hotels being full we would have packed and went elsewhere that night.