have you seen the movie 1408??? I would have rathered stay in that hotel room than any room at the reef resort!!! And that was a port hole to hell. At first it looked like a really nice place. The lady at the front desk was very nice and we had a nice conversation.we went to our room that was on the 2nd floor. As soon as we walked in, it had a nasty musty smell. You can tell they were old apartments, we went to the balcony and there were two joints lying on the ground! We went back inside and there was crumbs and trash behind the couch and the tv didnt work. We left for the night and came back around 11. The little lobby was just plain creepy and I was expecting to get jumped any minute! We went back to the room and our door was unlocked!!!! We know it was locked when we left!!! Nothing of our stuff wasnt missing thankfully! But all of the chairs in the dining area were scattered around the room (one in the living room, kitchen, bathroom, bedroom). We put our hot drinks in the fridge when we first checked in and when we got back a lot of the drinks were gone and everything was hot!!! We tried calling the front desk but surprise, surprise the phone didnt work!!! Finally we just decided to go to sleep. But of course, our sheets had black stuff all over it!!!! Thankfully my husbands aunt and uncle were staying at the San luis hotel so we slept on the floor in their room!!! Which is where you really need to stay!! The next day we went back thereto check out and this really rude woman just told us "sorry"
DO NOT STAY HERE!!!!!!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC