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Sheraton Stonebriar Hotel – reviews, photos

3.5 of 5
5444 State Highway 121, Frisco, TX 75034
Hotel amenities
Sheraton Stonebriar Hotel
Sheraton Stonebriar Hotel
Sheraton Stonebriar Hotel
Sheraton Stonebriar Hotel
Sheraton Stonebriar Hotel
Sheraton Stonebriar Hotel
Ranked #6 of 11 hotels in Frisco
4.0 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    17
    15
    4
    1
    1
Date Rating
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Service absolutely outstanding--better than most Westins”
5 of 5 stars Reviewed 27 July 2011

We stayed at the Sheraton Stonebriar for 10 days, and experienced one of the best visits in a hotel in years. EVERYONE from the front desk manager to the fellows opening the front doors, to the housekeeping staff, was trained to help, and their great attitudes made the visit very pleasant. Mr Kenneth Campbell, especially, went out of his way to make sure we, and other guests, were treated with prompt, courteous, friendly service whether it was asking for restaurant advice or a special need in the room. Would definitely come back to this hotel. Had a refrigerator in room, was quiet, and modern.

  • Stayed April 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask trhlgolfer about Sheraton Stonebriar Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean de Vogue, Guest Relations Manager at Sheraton Stonebriar Hotel, responded to this review
6 November 2011
Dear trhlgolfer,

Thank you for staying with us and for taking the time to write some great comments about your recent experience at the Sheraton Stonebriar. I was very pleased to see that our Housekeeping and Front Desk Teams took great care of you, especially Kenneth Campbell at the front desk. I will be sure to recognize him and thank him for exceeding your expectations. I trust that we will see you again should your travels bring you back you to the area.

Thank you again. Warm regards,

Jean de Vogue
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Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Very basic and overpriced for what it is”
3 of 5 stars Reviewed 22 July 2011

Stayed here for a week for business.
The facilities, restaurant and bar are extremely basic and also overpriced for what they are.

  • Stayed May 2011, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask thepersianpaddy about Sheraton Stonebriar Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reston, VA
Top Contributor
189 reviews 189 reviews
Reviews in 83 cities Reviews in 83 cities
205 helpful votes 205 helpful votes
“Don't open the windows!”
4 of 5 stars Reviewed 19 March 2011

RECOMMENDED: Sheraton's are often a mixed bag, however, this is a nearly new property with a masculine modern interior that's sure to be comfortable for the business traveler. Check in is quick and efficient and I must commend the mgmt, staff was very friendly and efficient throughout my week long stay. Rooms are a little small, but modern and well equipped (tea/coffee, iron). Well illuminated and bathroom clean bright and all in good working order. Basic Internet access was free. Bedding is OK, it's new and attractive, but simply put not as comfortable as I found in other hotels.

This hotel sits directly at the corner of Legacy & 121. The new location means many GPS systems can't find it (the Westin should be your target about 200 yards away). The location seems a bit remote and dark, but there are 5-8 good restaurants within walking distance. There is a large gym with a view to the outside.

The only downside, is noise & the AC. Rooms facing the highway will get noise. Rooms facing the interior have a huge coolant system that hums all night long. To add to this, employees have a smoking area below the rooms and I heard them talking until 11 pm one night. What this in effect means .. you can't open the windows. With the windows closed, you'll need the AC running and unfortunately I found this drafty, couldn't figure out how the single vent on the diagonal of the room was managing to blow air in my face while laying in the bed.

I quickly figured out I either had to contend with noise from outside or air blowing in my face.

The question is SHOULD YOU STAY HERE? My other area stay (Hilton Garden Inn), room was bigger, decent AC, but not as polished room and staff was just plain useless, is a coin toss with the Sheraton likely winning.

  • Stayed March 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask roadwarrior30 about Sheraton Stonebriar Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean de Vogue, Guest Relations Manager at Sheraton Stonebriar Hotel, responded to this review
30 May 2011
Hello Roadwarrior33, Thank you for your positive and sincere review and for taking the time to share your experience with our other travelers. I am excited that you were able to connect with our friendly and efficient Team throughout your extended journey. Also, I am pleased to hear you enjoyed our hotel's modern and comfortable design, our Sheraton Core Performance Fitness Center and also our cleanliness. I also want to assure you that I have addressed the opportunities you mentioned with our Teams and I thank you for bringing this to my attention. Finally, I thank you for making us your first choice hotel while staying in the area. I trust we will have the pleasure in welcoming you again soon! Jean de Vogue
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Atlanta, Georgia
Senior Contributor
45 reviews 45 reviews
Reviews in 24 cities Reviews in 24 cities
13 helpful votes 13 helpful votes
“Comfortable, Friendly hotel”
5 of 5 stars Reviewed 8 December 2010

As an SPG Platinum I was upgraded to a Suite which had a very large luxurious bathroom. The heavenly bed (Sheraton version) was very comfortable and I slept very well. The staff is extremely friendly and helpfull. The club is not operating so SPG members get a full buffet breakfast at the restaurant which is very good for breakfast and for a simple dinner.
The excersize room is small but has new equipment. The location is next to several different types of restaurants and short driving distance to major shopping and entertainment.
I definitively recommend this hotel.

  • Stayed December 2010, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask epg_01 about Sheraton Stonebriar Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean de Vogue, Guest Relations Manager at Sheraton Stonebriar Hotel, responded to this review
30 May 2011
Hello epg_01, thank you very much for staying with us and for sharing your excellent review of the Sheraton Stonebriar with the TripAdvisor community! I recognize you are a very frequent traveler and thank you for being such a loyal Platinum member with Starwood Hotels. I am pleased to see we were able to offer you a suite and a Club Life upgrade as a part of your Platinum member benefits. I also trust you were able to relax on our signature Sheraton "Sweet Sleeper bed" and take advantage of some of nine neighboring restaurants. We definitely look forward to your return! Thank you again, Jean de Vogue
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Gothenburg, Sweden
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“New and comfortable hotel with excellent staff”
4 of 5 stars Reviewed 16 November 2010

I stayed for 4 nights in November 2010. The hotel is only around 2 years old, the staff at the hotel is far above average when it comes to service and attention to customers needs.

The hotel is conveniently located for easy access to freeway/highway but no noice from the road. Stonebriar Shopping center is only 1-2 miles away, there is a good mexican restaurant just outside the hotel. There are some other restaurants just outside aswell but I didn't try them.

Great Wi-Fi in room (free). Only negaitve thing is that the hotel aircon/power house just outside the hotel generates a lot of noice as it goes on and off during night. This is only valid for rooms facing that direction. I actually changed rooms after first night and after that I had no problems.

  • Stayed November 2010, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Stefan067 about Sheraton Stonebriar Hotel
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Additional Information about Sheraton Stonebriar Hotel

  • Frisco Sheraton
Address: 5444 State Highway 121, Frisco, TX 75034
Price range (per night):* INR6,447 - 13,450

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