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Hampton Inn & Suites North Dallas - Frisco – reviews, photos

2.5 of 5
3199 Parkwood Boulevard, Frisco, TX 75034
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Hampton Inn & Suites North Dallas - Frisco
Hampton Inn & Suites North Dallas - Frisco
Hampton Inn & Suites North Dallas - Frisco
Hampton Inn & Suites North Dallas - Frisco
Hampton Inn & Suites North Dallas - Frisco
Hampton Inn & Suites North Dallas - Frisco
Ranked #4 of 11 hotels in Frisco
4.0 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
    36
    13
    4
    0
    1
Date Rating
Carrollton, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“False Advertising- Hampton Inn Frisco”
3 of 5 stars Reviewed 8 January 2012

We were confirmed and paid for a balcony suite but when we arrived we were told no balconies were available and furthermore were told we paid the same price for a regular suite. Twice, we were told we would get a call back from a manager as we sat in the room waiting for a call regarding moving to a room that we were confirmed in but we never got a call. Additionally, the hotel gave us a late nite menu but when we called to order the late nite menu service, that was not available either. Nice, clean hotel but rest assured you will not get what they promise. Poorly managed hotel and desk staff lack customer service. I would stay here again but just keep in mind you probably won't get the type room you ask for and food may not be available.

Room Tip: It does not matter what you ask for, it won't be what they promise.
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  • Stayed December 2011, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springfield, Massachusetts
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Nice place, good price”
4 of 5 stars Reviewed 22 December 2011

We stayed here for 4 nights. Room was clean, bed was comfortable and the price ($84/night) was terrific. Front desk staff was terrific. We will stay there again. The heat/air conditioner IS noisy, so bring earplugs.

Room Tip: Stay away from the elevators. 2nd floor soda machine has been broken into.
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wisconsin
Top Contributor
120 reviews 120 reviews
Reviews in 41 cities Reviews in 41 cities
251 helpful votes 251 helpful votes
“Nice place for the price – would return”
4 of 5 stars Reviewed 18 November 2011

I stayed here for an Oracle conference Nov 7-10 so got the conf room rate of $99/night w/o taxes. I’d stay here again because it is clean with lots of amenities I like and walking distance to Oracle and lots of other attractions.

I got a “king studio” on the 2nd floor facing the front of the hotel. It was extremely large with plenty of room for two adults, though it was just me. Very nice furnishings all looked brand new and were in working condition. I used the free wi-fi in my room to surf the net on my tablet and it worked just fine; they also had a “land line” internet connect at the desk. My room had the now standard in room coffee maker and hair dryer though I did not use either. The studio also came with a mini fridge and microwave. The fridge was plenty cold. Even though they provided complimentary microwave popcorn, I did not use the microwave. The bathroom was quite large for this price point hotel and very nicely appointed with everything in perfect working order. The towels & toiletries were adequate. The bed was comfortable and the linens were clean and very soft; the pillows were comfortable for a side sleeper like me too. The curtains kept the room nice and dark from the daylight. My room was cleaned thoroughly every day though I always tip the housekeeping staff daily when the room is acceptable (I’m sure that helps).

The hotel has an outdoor pool only; no hot tub which was a disappointment. And this time of year it was too cold to use the pool. I used a PC in the business center and it was acceptable but another guest tried to use the other PC and said it was slower than molasses. There is also a fitness room with a TV and some equipment but it is tiny and the weather was nice so I walked outside. They have a free breakfast every morn and “to go” bags for those on the run. The selection was excellent for the price of the room: cold cereal, hot oatmeal, an egg dish (scrambled or omelets-which were excellent), bacon (not so good-overcooked), hot potatoes, make your own waffles (my favorite), biscuits & gravy, bagels, toast, yogurt, milk, fresh fruit (apples, bananas), juice, tea and coffee. Two employees stood by to keep everything stocked and at the correct temperatures. On Monday-Thursday nights they have an “evening reception” with 2 free beers or glasses of wine (red or white) and some food. Since we had dinners planned every night, I did not partake in that food. Coworkers liked the bottled beers and the red wine was acceptable. All the staff was pleasant, helpful and friendly. It’s near lots of things to do and places to eat. There is even a nice park area next to the hotel to go walking. Frisco appears very “upscale” to me but people are nice and drivers yield to pedestrians.

The down sides: 1) The a/c unit. When it turned off and on, it was so loud it woke me up. Other coworkers complained of the same problem so it was not just my room. The next night I tried to keep it off but it got way too hot. On the last night I just constantly ran the fan w/ the a/c and that was acceptable; it kept the room comfortable and the constant white noise of the fan let me sleep through the night, even when the a/c kicked on/off. 2) Noise. From my room, I could hear when doors closed, when people were in the hall and even the elevators which were a good 30 feet from my room. The sound proofing is pretty much none existent so be prepared. Luckily if there were any guest in rooms around mine, they were very quiet because I did not hear them or a TV. 3) Waste. There was no recycling I could find and everything was disposables. Plus for some unknown reason, the soap was thrown out every day and replaced with a fresh one (completely unnecessary) but the shampoo & conditioner were not (which was acceptable). Strange. And I realize this is TX but that much waste is unacceptable. 4) No hot tub. After a long day, I like to relax in a nice, hot hot tub. I missed that on this trip.

I would stay here again at that price, maybe a bit more; I think it is a great value. Just don’t expect too much considering the cost; this is not 5 star accommodations.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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post
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Pathetic”
1 of 5 stars Reviewed 23 October 2011

Although I can truly understand an hotel must be sensitive to their guests' needs, I know the solution exercise used by management at this location was insanely under-thought.

We stayed here because our "usual", Embassy Suites, was booked tight and charging double during our visit to Frisco and were told this was a "sister" property. Being tired from our pre-wedding month of busy appointments, we decided to stay an extra day just to rest and relax. After renting a movie from their media service, we learned a governor of sorts was placed on all hotel televisions. We had to turn our A/C OFF to be able to HEAR the movie!! We also had to MOVE THE TV up to the foot of the bed to be able to hear it.

Now, I'm thinking that I hope I don't get any bruises tripping over wires and furniture just to potty. Oh, how is love to have bruises on my legs when my groom raises my gown to remove my garter! Maybe my amazing photographer won't charge me too much to PhotoShop bruises out of my photos.

The Hampton Inn doesn't hire very perceptive management. I'm telling you, it isn't too difficult to find a solution to this. And besides..... because Hampton Inn chinced on their expenses for insulation, we should all suffer? People... gather a cot near the TV if you actually want to USE that immenity!!

Save your money. Either go to Motel 6 or stay at Hotel W.

Room Tip: Don't stay here.
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  • Stayed October 2011, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Plano, TX
Senior Contributor
47 reviews 47 reviews
Reviews in 30 cities Reviews in 30 cities
17 helpful votes 17 helpful votes
“Nice property but poor breakfast service”
3 of 5 stars Reviewed 22 October 2011

This Hampton is relatively new and it shows - spacious rooms good condition furniture, nice entry, etc. The real weak spot is breakfast which seems to demonstrate mgmt trying to cut corners. The eggs were clearly the powdered variety, the waffle iron really needed some no stick spray, and the apple juice was basically water with coloring. I asked about the juice and was told that its because of the blend they chose. Call me crazy but if that's the case they should change the blend.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Hampton Inn & Suites North Dallas - Frisco

  • Hampton Inn Frisco
  • Frisco Hampton Inn
Address: 3199 Parkwood Boulevard, Frisco, TX 75034
Price range (per night):* INR5,312 - 10,681

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