What a horrible experience we had at this place! My husband and I booked the Rio Grande cabin for the weekend of December 16th for our 18th wedding anniversary. On Saturday, December 17th after returning from shopping in Fredericksburg we discovered that our toilet was not working properly so we called management. The owner came and tried to repair the toilet, but in the process only made it worse. He carried buckets of toilet water outside and poured them on the ground. After he left to call the plumber, we walked back into the bedroom to discover that the jacuzzi tub was filled with raw sewage. The owner told us before he left to use the restroom facilities at the restaurant. He wanted us to stay in a room with raw sewage sitting in the jacuzzi tub right next to the bed! So, if you visit this establishment, beware the Rio Grande cabin. We left immediately and had to leave Fredericksburg because of this! Our entire romantic getaway that we had planned since Sepetember was ruined. The owner should be ashamed of himself for telling his customers to stay in a cabin and be exposed to hazardous waste. He would only give us a partial refund; I requested a full refund; and actually argued with us about this whole nasty situation! Not something I wanted to deal with for my anniversary! So, customers beware of this establishment!

We rented the Rio Grande cabin for two nights. On the second day our toilet became stopped up and we called the manager. He came and tried to fix it. It backed up into the jacuzzi tub. He told us that he would call a plumber and we could use restaurant restrooms. We were expected to stay in a cabin with raw sewage in the tub and no restroom facilities. When we spoke with the owner he was very rude and never apologized for ruining our weekend. He refunded one nights stay when we asked for a full refund. We had to leave Fredericksburg because of this. If you visit the Rio Grande cabin just remember that raw sewage was sitting in the jacuzzi tub and if you have a problem don't expect the owner to help you. I only wish I had taken a picture so
everyone could have seen the tub. So nasty.

We stayed at Cotton Gin in the Pedernales Cabin for two nights at the end of November.

The cottage was spacious with a lovely, comfy leather sofa in the living area. There was a DVD player, CD player/radio and the best TV we've had whilst on holiday in the States!

There was a dining table and a small kitchenette with a microwave and fridge. Cereals and pastries were provided for breakfast and were replenished daily. Tea, coffee, milk, fruit juices etc were provided too.

There was a celing fan in the lounge area and heating/air con in both living area and bedroom. There is also a fireplace in the living area and firewood was provided free of charge. The bed was not as high as we had expected from some of the other reviews.

There was free wi-fi in the cabin - this was an unexpected bonus!

The Pedernales cabin was situated in a good location within the plot, towards the back, and away from the car park - there are about 6-7 cabins set out around a small pond and seating area. Each cabin has it's own decking, with a double rocking chair and small table and chairs.

Cotton Gin Village is about 2 1/2 miles from the centre of Fredericksburg. There is a fantastic onsite restaurant, the Cabernet Grill and Restaurant - see our separate review for this. Cannot recommend it highly enough. The steak was delicious!

Would love to return to stay at the Cotton Gin and would definitely recommend it for a relaxing break or as a good base for exploring the Hill Country.

It's a shame when businesses provide no replies to potential customers while offering an email contact for convenience. It shows a lack of professionalism and furthermore provides an insight to the potential of customer service. The previous review regarding the lack of good management seems about right even when I haven't stepped foot onto the property. First impressions are key. If the availability is not there; please reply and say so.