We had to book a room last weekend due to a flooding disaster in our home, and I booked three nights at this hotel through Priceline. (I wish I'd have booked longer because they were fully booked after our three days and we've had to move hotels since the home disaster is going to take longer to repair than expected) Anyhow, this hotel was in every way as nice as one would expect a hotel of this caliber to be. The view from the floor to ceiling window was beautiful, and the room was nicely decorated and included luxurious bedding and comfortable beds.
What really made this trip turn out to be so positive was some of the staff that I encountered. It began with Nancy at the front desk when we checked in. She was very pleasant, helpful, and accommodating to our needs. Thank you, Nancy! Then we ended up utilizing the Concierge Lounge each evening, and Crystal, the lady in charge of the lounge, was incredible! She was just about as personable and friendly as one could hope for, but at the same time was very discreet and professional. My two teenagers just loved her, and she even knew what kind of candy to set out for my son on just the second day there! She truly made the concierge lounge a perfect place to be after a long day!
We did go in the lounge in the mornings for breakfast (which was very nice) and while I didn't get a chance to talk to the morning lady, she had that place running beautifully as well, and had a friendly smile on her face at all times. It was more rushed in the morning, so I didn't get to visit with her, but I am certain that she would have been very personable, too! :)
I hope the manager of this hotel knows what jewels that hotel has in these staff members!
The only drawbacks to this trip was that internet wasn't free and that my room seemed a bit too warm at night and didn't seem to cool down despite turning the thermostat down. I could have called the front desk about the temperature, but it was bearable. Overall, this was a very pleasant experience, and I hope to return one day soon for better reasons. Perhaps I'll try one of their getaway packages! If so, I hope to see the same friendly workers as before!
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