What a wonderful experience! I stayed at this Holiday Inn Express while doing a week long training program at Texas Christian University. The staff could not have been nicer, I agree with another reviewer, I also was made to feel right at home from the time I walked through the door. I wish I could take this hotel and staff with me for each trip, what an improvement that would be on many hotel experiences!

I stayed at Holiday Inn Express while on a business trip. I actually booked through American Airlines and actually got a better rate than booking direct through the hotels website.

The location is great. It was easy to find, just a couple of miles west of I-35. There are plenty of restaurants closeby: Razzoos, The Keg (?), On the Border, IHOP, and Saltgrass is literally steps away. It is surrounded by department stores (Target, Kohls, etc.,) and Hulen Mall is about one mile down the access road.

The room was very comfortable, and quiet. I didn't notice any noise at night, except the a/c rattled. The a/c didn't really cool the room completely and it always seemed a little stuffy, but for the amount of time I spent in the room, it was okay.

Breakfast was the usual coffee, juices, muffins, cereal, and either a waffle or omelet do-it-yourself thing. Not sure what it actually was. If you're wanting a huge breakfast with eggs, sausage, busquits, and pancakes, IHOP is about 100 yds away. If you just want something to grab and go, which is what I wanted, the hotel's complimentary breakfast is just fine.

I would definitely stay in this hotel again if I'm in the area.

I'm not sure what others were talking about, but we were facing the freeway and couldn't hear a thing. Maybe if their windows were open?

Overall, we were pleasantly surprised by the hotel. It seems to be new (or recently renovated) and was very comfortable. The staff was pleasant and helpful. The rooms were clean and the bed was comfortable.

Location was great! Only 10 minutes to TCU and near tons of restaurants and shops. About a 45 minute drive to DFW car rental area.

Only downside was housecleaning. They don't come until pretty late in the day. Several days we took care of our business commitments in the morning and the room wasn't finished. One day they knocked on the door at about 2:30 PM to clean. Kind of late.

The free breakfast was nothing to write home about. Good selection (better than most hotels), but the taste was just, bleh.

However, the free wifi, free newspapers, free printer use, etc. made up for it.

From the moment my fiance and I walked through the door it was like we were at home with people we knew. Tina, the desk clerk, was very personable and hospitable to the point that we felt like we were staying with family. She was polite and attentive and made us feel as though we were the only people staying at the hotel. I was pleasantly suprised because I've never received such awesome service at a hotel before!! It's usually just business, give me your money here's your room key type of thing, but not here. It was just heart warming to be treated like family and not just a paying customer. I recomend this hotel to anyone who crosses its path, I promise you will not forget it. I best way to explain my experience is like going to stay at a close relatives home who you adore and feeling so comfortable and at home and then waking up to a home cooked breakfast, it's just an awesome experience and you really don't find that anymore, especially not at these prices, very inexpensive!! :)