The service staff is really friendly, polite and helpful. They are always greeting with a smile and ever ready to help.
I was there on a work trip so I didn't have to pay, but I noticed that the walk-in rate starts at $189, which I feel is kinda steep, but I'm sure the promotional internet rates are lower.
The bed is really comfy and the curtains are great at keeping the light out, but I do have a couple of complains. 1) It is located next to the expressway, so you can hear trucks and motorcycles. 2) there is no remote for the AC, so if you wake up feeling too warm/cold, you'll have to climb out to adjust the temperature.
It is relatively clean, with just a few misses here and there.
Location is not great for travellers, but ok for me as it's near my place of work. Hulen Mall and Overton Plaza is nearby so it's really easy to get groceries, food, gas and do some shopping.
Rooms are slightly worn, but overall of good standard. Everything's there. Only complain here is that the walls and ceilings are thin. So if someone slams a door in the hallway, you'll hear it. And if you're unlucky enough like me to have a neighbour upstairs heavy footsteps, the light fixtures and ceilings vibrate when he stomps around.
There's no restaurant but they do provide simple breakfast of cereals, muesli bars, simple fruit, yoghurt, milk and juice. It's almost the same selection every day, but it doesn't really bother me.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC