Hotel is not in the best area, but is a very place to stay. The staff will go out of their way to insure your happiness. The breakfast made to order with a cook ready to cook fresh omelets, waffles and eggs. The scrambled eggs and hash browns are already cooked, but the omelets are better. The breakfast staff is exceptional and really get me off to a nice start. I visit this hotel for business reasons every month and the night manager meets and greets me by name. If I ever have a problem, he is quick to respond. It is my favorite Hilton Garden Inn. In the past, when in the area I stayed at the Holiday Inn Express. But this is a much nicer place.

As far as HGI's go, this one excels. The bed borders on comfortable, the front desk service is prompt and friendly. The exercise facility is 24 hours. Showers are appropriate for those of size, though a bit short ceilinged for those of height.

The pool is outdoors, which renders it useless for four months of the year (and, as it turned out, the duration of my stay). The parking is adequate to excellent, as the hotel has an adjacent conference center. Breakfast and dinners are adequate.

As an HGI, this is pretty good. The location is lacking, as Duncanville doesn't have much going on. You are close to freeways 20, 35E and 67 while 30 isn't too far away. There is almost nothing adjacent in the way of restaurants or entertainment venues, so you might book something closer to your destination if the cost difference isn't significant.

One major negative is the internet connection. For heavy duty internet users, business travelers who need after hours remote access to systems such as myself, I'd recommend passing on this facility. The internet, particularly but not exclusively the wireless, ranged from inadequate to non-existent for the entire duration of my stay.

The only other negative that comes to mind is that housekeeping starts pounding on the door at least an hour earlier than they should, a significant detriment for late sleepers.

In sum, if you're in the area on a vacation and looking for someplace centralized, sure.
If you're looking to have a local convention and need the meeting space? Yes.
If you're looking to save some money over staying in Arlington on a family trip? Yep.
If you're a business traveler, pass.

I won't go so far as to say "excellence" like the reviewers below, but I find this to be an average and consistent Hilton Garden hotel and, at the end of the day, this is what I hope for and expect from the brand.

Check-in was seamless and the young girl at the front desk was friendly and well spoken. She observed our Hhonors Diamond status and offered us bottled water. Our rooms were on the 3rd floor facing the back of the hotel which, unfortunately, overlooks a roof and the wall of the adjacent building. No view from here. The rooms are clean and well appointed with plenty of electrical outlets (3 at the desk, 1 on each side of the bed, 1 by the microwave, etc)

Furnishings seem newer, however the desk showed some wear along the edge -- scratches, dents, and the stain wearing off. Desk chair was ergonomic and comfortable. The television is the old-fashioned tube-type and can not be rotated left or right easily.

It should be noted that the area around the hotel seems a little sketchy and there isn't much nearby in terms of restaurants. (There is a Mexican place behind the hotel but we didn't try it). This is an average to slightly above average business hotel and a good deal for the price. I would stay again.

When we arrived everything was nice& clean ,best part there a resturant right behined called Los Lupes , let me tell u we had a lot of fun, they have KARAOKE NIGHT ON SATRUDAY 7-10pm .great food , strong margaritas, fun , fun,fun , well be coming back for karaoke!!