This is a beautiful property with much to recommend. All food I had (most were corporate event meals) was above average..and where I actually ordered food at a bar or restaurant, it was excellent, The room was large, spotless, and housekeeping provided excellent service each day, with free in room coffee, but Internet is not free unless you are a Hilton Honors Member (Gold or above) or your group has negotiated a special rate.
I had several problems during my stay - was charged for Internet which was supposed to be free, room type selected at time of reservation was not provided, etc. Nothing truly major, but annoyances that should be avoidable. What now annoys me is that the promised resolution was never forthcoming, which I think is far, far worse than the original errors. If you promise something...FOLLOW THROUGH.
I think this is a good hotel- with a little attention, could be great. I would stay here again, and do recommend it...
Room Tip: Ask for an atrium room. More convenient to restaurants, etc...and if there is a big meeting during...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC