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The Westin Galleria Dallas – reviews, photos

4.0 of 5
13340 Dallas Parkway, Dallas, TX 75240
Hotel amenities
The Westin Galleria Dallas
The Westin Galleria Dallas
The Westin Galleria Dallas
The Westin Galleria Dallas
The Westin Galleria Dallas
The Westin Galleria Dallas
Ranked #21 of 190 hotels in Dallas
4.0 of 5 stars 223 Reviews
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223 reviews from our community

What travellers say about this hotel
  • Very nice(12)
  • Valet parking(8)
  • Window seat(5)
  • Room service(4)
  • Continental breakfast(3)
  • Flat screen(3)
  • Only complaint(3)
  • Ice skating(3)
  • Great choices(3)
Traveller rating
    91
    73
    31
    13
    15
Only show reviews for Family (40) | Couples (45) | Business (92)
Date Rating
Conway, Arkansas
Senior Contributor
35 reviews 35 reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
“Very nice stay”
5 of 5 stars Reviewed 5 February 2012 via mobile

We stayed the weekend at this hotel. The rooms were clean and comfortable. We were on the 11th floor facing the highway. You could hear the cars going by but it didn't bother me. They have curtains that will black out the room for good rest. It has a shower with 2 shower heads and two people can easily fit. The people were friendly and helpful. The valet guy even pointed out a parking place for us so we didn't have to pay extra for the valet parking. I will say the bathroom sink upper edge does need a deep clean. This is what I noticed when I sat down on the toilet since it was at eye level. Other than that everything was great. It's also awesome being right there and being able to walk out of your room into the mall.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jaylasmom about The Westin Galleria Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney Van Amburgh, Marketing & Sales at The Westin Galleria Dallas, responded to this review
13 February 2012
Hi Jaylasmom,

Thank you for your review of your recent stay with us. I am glad our valet were able to accommodate your parking needs and that you were able to take advantage of our close proximity to the Galleria Dallas. Although you enjoyed the amenities in your room and bathroom, I appreciate you bringing to our attention the less than satisfactory appearance of the edge around your sink, and our housekeeping staff has been made aware of the additional cleaning needed in the future. We look forward to having you back with us soon.

Sincerely,
Courtney Van Amburgh
The Westin Galleria Dallas
Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amarillo, Texas
Senior Contributor
21 reviews 21 reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Super stay”
5 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

We spend a lot of time in Dallas, and until now, we have not chosen a "go-to" hotel, simply because there are so many fine places to stay. The Westin Galleria is our new favorite. Because we had caught an early morning flight, we arrived at the hotel at 9:30 am, expecting to leave our bags with the bellman. To our surprise, we were shown to our beautiful, contemporary room on the 8th floor, but it was right by the elevators. I expected to hear "dings" and rowdy weekend guests all night, but we slept the sleep of the dead in the luxurious, perfect bed. The room was uniquely designed by placing the built-in dresser/fridge/safe/coffee maker unit against the outside wall, along with giant windows which boasted sunshades and blackout curtains. There was even a cushioned window seat with pillows. The glassed shower drained well, which is not always the case, and the hotel is attached to the Dallas Galleria. Free parking, and walking to Nordstrom, etc. What's not to love?

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AmarilloByMorning about The Westin Galleria Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney Van Amburgh, Marketing & Sales at The Westin Galleria Dallas, responded to this review
13 February 2012
Hi AmarilloByMorning,

Thank you so much for your lovely, descriptive review of your stay with us. I am so glad you now have a “go to” hotel on your future trips to Dallas! We look forward to having you back with us soon.

Sincerely,
Courtney Van Amburgh
The Westin Galleria Dallas
Sales & Marketing
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Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Really Nice place to stay!”
5 of 5 stars Reviewed 31 January 2012

Stayed at the Westin at Galleria Mall for 4 nights and it was a very restful and enjoyable stay. Front desk staff polite, friendly, professional, and helpful. Valet staff was speedy bringing your car up, polite and helpful with directions if needed. The housekeeping staff was dry through in servicing my room. It's location next to the Galleria Mall was a bonus! Would I stay again? absolutely!!! Thanks Westin Galleria Staff!

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney Van Amburgh, Marketing & Sales at The Westin Galleria Dallas, responded to this review
1 February 2012
Hi afclakr,

We are so glad to hear you were able to rest and relax at The Westin Galleria Dallas. As the first impression to our hotel, we take delight in knowing our valet met your needs.

Sincerely,

Courtney Van Amburgh
The Westin Galleria Dallas
Sales & Marketing
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Durham, North Carolina
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
“Great place to stay”
5 of 5 stars Reviewed 23 January 2012

Fantastic location - attached to Galleria Mall. Staff was attentive, hotel was spotless. Loved the window seat in my room -- complete with a pillow! Bathroom shower was very nice.

Extremely convenient meeting rooms - right near the entrance to the mall for easy access at lunchtime.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 4 more reviews by EllenS5507 for Dallas
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney Van Amburgh, Marketing & Sales at The Westin Galleria Dallas, responded to this review
1 February 2012
Hi EllenS5507,

Thank you for your kind review of our staff, amenities, cleanliness and close proximity to the Galleria Dallas. I'm glad you were able to take advantage of what we have to offer during your stay. We look forward to having you back with us soon!

Sincerely,

Courtney Van Amburgh
The Westin Galleria Dallas
Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jackson, Mississippi, United States
Senior Contributor
39 reviews 39 reviews
Reviews in 25 cities Reviews in 25 cities
38 helpful votes 38 helpful votes
“Good Business/Shopping Hotel”
4 of 5 stars Reviewed 17 January 2012

Went for work... Very close to everything in Dallas... Right next to a mall... Seafood resturant downstairs was above average... Plenty of options and places to eat... Rooms were nice and clean... staff very friendly... very enjoyable stay.

  • Stayed February 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Allen T about The Westin Galleria Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney Van Amburgh, Marketing & Sales at The Westin Galleria Dallas, responded to this review
1 February 2012
Hi Allen T,

Thank you so much for your kind review of our hotel.We look forward to having you back again soon!

Sincerely,
Courtney Van Amburgh
The Westin Galleria Dallas
Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about The Westin Galleria Dallas

  • Westin Galleria Dallas
  • Westin Dallas
  • Dallas Westin
Address: 13340 Dallas Parkway, Dallas, TX 75240
Price range (per night):* INR9,782 - 18,619

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