The area around the hotel itself appeared to be a bit seedy -- the establishment across the street looked like a strip club.
This hotel lacks elevators, so luggage has to be carried to the second floor up very narrow stairs.
This hotel is the type where each hotel room opens to the outside, and the "hallway" is located outdoors as well. There does not appear to be much in terms of security besides a deadbolt on your hotel room door, and the rooms towards the back of the hotel definitely didn't feel very secure. This problem was exacerbated by the fact that the door did not seal properly for our room.
There was a broken fan just lying in the middle of the walkway to our hotel room, forcing us to hoist all our luggage over the fan (and from the dirt on it,it looked like it'd been there for quite a few days) just to get by.
The room itself was decent sized, but smelled strongly of cleaning agents and mildew. The air conditioner took several tries to start as the knob was loose.
We basically walked in our room, saw the condition, felt completely uncomfortable, and unsafe, so we walked back out and asked for a refund. While the staff was willing to help us, the manager was incredibly rude. He flat out said "I don't believe you" when we told him we hadn't touched anything in the room outside of the door and the air conditioning unit. We told him we could wait for him to inspect the room if he liked, but our check-in to check-out time elapsed was under 30 min -- which would have been faster if we hadn't spent 10 minutes lugging our stuff to our room and then another 10 to come back out.
This was a thoroughly unpleasant experience. We managed to find a really nice Marriott hotel located just minutes from Downtown Dallas for just $30 more per night.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
24 June 2009
The current owners did not own the property during this time. New Owner And MGT
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC